Technical Sales Manager (m/f/d)

As a Technical Sales Manager, you will be responsible for driving the success of our temperature-controlled packaging solutions, supporting customers from initial solution design and product launch through to ongoing account development and management. Acting as a trusted partner, you will work closely with customers to understand their supply chain challenges, engineer tailored packaging solutions that address operational pain points, and ensure long-term customer satisfaction.

The role combines solution engineering, strategic account management, and hands-on supply chain expertise, requiring a strong understanding of physical, hardware-based products and logistics operations. This position is specifically focused on temperature-controlled container solutions and is not suited to candidates whose experience is primarily in SaaS, software, or digital-only products.

SkyCell is on a mission to change the world by revolutionizing the global supply chain. Our cutting-edge temperature-controlled container solutions ensure the safe delivery of life-saving pharmaceuticals, with sustainability at the core of everything we do.

We’re a fast-growing, purpose-driven company where you’ll make an impact, feel empowered, and thrive in a diverse, innovative environment.

Why SkyCell?

🌱 Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare.

🚀 Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation.

🌎 Stronger together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way.

💡 Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell.

🏆 Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.

What You'll Do:

This is a highly cross-functional role that combines solution engineering, account growth management, customer engagement and strategic relationship management. 

Grow Existing Customers 

• Become the trusted commercial partner for assigned customers.  
• Build long-term relationships and ensure customers continue to realize value from SkyCell solutions.  
• Conduct regular business reviews and identify opportunities for growth.  
• Proactively manage risks to customer retention and satisfaction.  
• Drive expansion through new use cases, geographies, products and business units.  
• Work closely with Customer Success to deliver solution, satisfaction and meet customer expectations on solutions. 
• Turn successful customers into advocates and references.  

Support winning New Business 

• Partner with Business Development teams on strategic sales opportunities.  
• Understand customer challenges and translate them into compelling solutions.  
• Build business cases and value propositions that help customers make decisions.  
• Engage senior stakeholders across operations, procurement, quality and supply chain functions.  
• Help accelerate sales cycles and improve win rates.  
• Coordinate with product, pricing and commercial teams to deliver winning solutions.  

What Success Looks Like:

• Revenue growth across new and existing customers.  
• Strong customer retention and satisfaction.  
• Expansion within strategic accounts.  
• Faster sales cycles and improved win rates.  
• Trusted relationships with customers and internal teams. 

As a Technical Sales Manager, you will be responsible for driving the success of our temperature-controlled packaging solutions, supporting customers from initial solution design and product launch through to ongoing account development and management....

What You'll Bring:

• Background: technical sales, account management, customer success, solution engineering, business development or enterprise sales.  Organised, proactive, structured, process-driven. 
• Comfortable navigating complex customer environments.  
• Experienced handling complex solutions. 
• Data driven approach to analyse and deliver appropriate solution to meet customer needs. 
• Comfortable to aggregate data to deliver customer biz reviews. 
• Strong ability to build relationships and influence stakeholders.  
• Excellent communication, presentation and problem-solving skills. 
• Preferably with experience in logistics or cold chain. 
• French or German speaking would be advantageous.

As a Technical Sales Manager, you will be responsible for driving the success of our temperature-controlled packaging solutions, supporting customers from initial solution design and product launch through to ongoing account development and management. Acting as a trusted partner, you will work closely with customers to understand their supply chain challenges, engineer tailored packaging solutions that address operational pain points, and ensure long-term customer satisfaction.

The role combines solution engineering, strategic account management, and hands-on supply chain expertise, requiring a strong understanding of physical, hardware-based products and logistics operations. This position is specifically focused on temperature-controlled container solutions and is not suited to candidates whose experience is primarily in SaaS, software, or digital-only products.

SkyCell is on a mission to change the world by revolutionizing the global supply chain. Our cutting-edge temperature-controlled container solutions ensure the safe delivery of life-saving pharmaceuticals, with sustainability at the core of everything we do.

We’re a fast-growing, purpose-driven company where you’ll make an impact, feel empowered, and thrive in a diverse, innovative environment.

Why SkyCell?

🌱 Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare.

🚀 Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation.

🌎 Stronger together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way.

💡 Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell.

🏆 Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.

What You'll Do:

This is a highly cross-functional role that combines solution engineering, account growth management, customer engagement and strategic relationship management. 

Grow Existing Customers 

• Become the trusted commercial partner for assigned customers.  
• Build long-term relationships and ensure customers continue to realize value from SkyCell solutions.  
• Conduct regular business reviews and identify opportunities for growth.  
• Proactively manage risks to customer retention and satisfaction.  
• Drive expansion through new use cases, geographies, products and business units.  
• Work closely with Customer Success to deliver solution, satisfaction and meet customer expectations on solutions. 
• Turn successful customers into advocates and references.  

Support winning New Business 

• Partner with Business Development teams on strategic sales opportunities.  
• Understand customer challenges and translate them into compelling solutions.  
• Build business cases and value propositions that help customers make decisions.  
• Engage senior stakeholders across operations, procurement, quality and supply chain functions.  
• Help accelerate sales cycles and improve win rates.  
• Coordinate with product, pricing and commercial teams to deliver winning solutions.  

What Success Looks Like:

• Revenue growth across new and existing customers.  
• Strong customer retention and satisfaction.  
• Expansion within strategic accounts.  
• Faster sales cycles and improved win rates.  
• Trusted relationships with customers and internal teams. 

As a Technical Sales Manager, you will be responsible for driving the success of our temperature-controlled packaging solutions, supporting customers from initial solution design and product launch through to ongoing account development and management....

What You'll Bring:

• Background: technical sales, account management, customer success, solution engineering, business development or enterprise sales.  Organised, proactive, structured, process-driven. 
• Comfortable navigating complex customer environments.  
• Experienced handling complex solutions. 
• Data driven approach to analyse and deliver appropriate solution to meet customer needs. 
• Comfortable to aggregate data to deliver customer biz reviews. 
• Strong ability to build relationships and influence stakeholders.  
• Excellent communication, presentation and problem-solving skills. 
• Preferably with experience in logistics or cold chain. 
• French or German speaking would be advantageous.