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Swedish Speaking Customer Support Jobs - Work And Live In Sofia

Mercier Consultancy Group Finland • Denmark


No Relocation

Posted: May 29, 2026

Job Description

Mercier Consultancy is excited to offer Swedish Speaking Customer Support positions based in Sofia, providing a unique opportunity to work and live in this vibrant city. We are looking for fluent Swedish speakers who are passionate about delivering excellent customer service and eager to contribute to a dynamic team. In this role, you will interact with Swedish-speaking clients, providing them with timely and effective support to ensure a positive experience.

Key Responsibilities

  • Deliver high-quality customer support to Swedish-speaking customers through phone, email, and online chat channels.
  • Respond to customer inquiries regarding products, services, and account information promptly and accurately.
  • Resolve customer issues and troubleshoot problems with a customer-centric approach.
  • Maintain detailed and accurate records of all customer interactions and transactions.
  • Collaborate with internal teams to improve service delivery and customer satisfaction.
  • Stay updated on product knowledge and company policies to provide informed assistance.
Mercier Consultancy is excited to offer Swedish Speaking Customer Support positions based in Sofia, providing a unique opportunity to work and live in this vibrant city. We are looking for fluent Swedish speakers who are passionate about delivering exc...
  • Fluency in Swedish (both written and spoken); proficiency in English is a plus.
  • Previous experience in customer service or support roles is advantageous.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Familiarity with customer support software is beneficial.
  • Positive attitude, adaptability, and willingness to learn.

Additional Content

Mercier Consultancy is excited to offer Swedish Speaking Customer Support positions based in Sofia, providing a unique opportunity to work and live in this vibrant city. We are looking for fluent Swedish speakers who are passionate about delivering excellent customer service and eager to contribute to a dynamic team. In this role, you will interact with Swedish-speaking clients, providing them with timely and effective support to ensure a positive experience.

Key Responsibilities

  • Deliver high-quality customer support to Swedish-speaking customers through phone, email, and online chat channels.
  • Respond to customer inquiries regarding products, services, and account information promptly and accurately.
  • Resolve customer issues and troubleshoot problems with a customer-centric approach.
  • Maintain detailed and accurate records of all customer interactions and transactions.
  • Collaborate with internal teams to improve service delivery and customer satisfaction.
  • Stay updated on product knowledge and company policies to provide informed assistance.
Mercier Consultancy is excited to offer Swedish Speaking Customer Support positions based in Sofia, providing a unique opportunity to work and live in this vibrant city. We are looking for fluent Swedish speakers who are passionate about delivering exc...
  • Fluency in Swedish (both written and spoken); proficiency in English is a plus.
  • Previous experience in customer service or support roles is advantageous.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Familiarity with customer support software is beneficial.
  • Positive attitude, adaptability, and willingness to learn.