Success Intern

The primary focus of this role will be to support various aspects of the success team's daily operations, including inbox management, file organization, and data maintenance.

Job Responsibilities

• Inbox and Calendar Management
• Assist in organizing and managing the success team's email inbox
• Sort and prioritize emails to ensure efficient communication and timely responses
• Coordinate with different teams to schedule meetings and send calendar invites
• Collaborate with team members to resolve customer inquiries and escalate issues as needed
• Success Drive Management
• Support the organization of files and folders in the Success drive, ensuring all documents are correctly labeled and categorized
• Assist in maintaining the status of projects by moving folders to appropriate statuses such as Active, Paid, or Inactive
• Work closely with team members to ensure easy accessibility and navigation of files in the drive
• CRM Management and audit
• Aid in updating and aligning company profiles in CrewHub and HubSpot with accurate and consistent information
• Assist in verifying and updating company details to ensure data integrity and alignment with current company developments
• Contractor communication
• Keep Microsoft Teams groups updated and conduct an audit to ensure only active contractors are added to the correct groups
• Keep MS Teams groups active by sending and replying to messages every day
• Assist CSM in conducting check-in meetings with contractors
• Send monthly reports about the status of contractor meetings and specific escalations
• Contact Profile Management
• Assist in managing contact profiles in HubSpot by removing contractors from the contacts associated with companies
• Support the maintenance of an up-to-date database by verifying and updating contact information as necessary
  

The primary focus of this role will be to support various aspects of the success team's daily operations, including inbox management, file organization, and data maintenance.Job ResponsibilitiesInbox and Calendar ManagementAssist in organizing and ...

• Currently enrolled in or recent graduate of a relevant degree program (Business Administration, Marketing, Communications, etc.)
• Can Work 9:00 AM – 1 PM EST
• Can work in a fast-paced working environment
• Excellent verbal and written communication skills
• Strong admin, time-management, and organizational skills
• Basic knowledge of G Suite applications (Gmail, Google Drive, Google Docs, etc.)
• Ability to work independently and collaboratively in a team environment
• Eagerness to learn and contribute to the success of the team
• Can render a minimum of 400 hours

Minimum Technical and Work Environment Requirements:

• Internet Connection:
• Primary internet connection with a minimum speed of 15 Mbps.
• Backup internet connection with at least 10 Mbps.
• Backup connection must be capable of supporting work during a power outage.

• Primary Device:
• Desktop or laptop equipped with at least:
• Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
• A minimum of 8 GB RAM.

• Backup Device:
• Must meet or exceed the performance of an Intel Core i3 processor.
• Must be functional during power interruptions.

• A functioning webcam.
• A noise-canceling USB headset.
• A quiet, dedicated home office space.
• Peripherals and Workspace: A smartphone for communication and verification purposes.

The primary focus of this role will be to support various aspects of the success team's daily operations, including inbox management, file organization, and data maintenance.

Job Responsibilities

• Inbox and Calendar Management
• Assist in organizing and managing the success team's email inbox
• Sort and prioritize emails to ensure efficient communication and timely responses
• Coordinate with different teams to schedule meetings and send calendar invites
• Collaborate with team members to resolve customer inquiries and escalate issues as needed
• Success Drive Management
• Support the organization of files and folders in the Success drive, ensuring all documents are correctly labeled and categorized
• Assist in maintaining the status of projects by moving folders to appropriate statuses such as Active, Paid, or Inactive
• Work closely with team members to ensure easy accessibility and navigation of files in the drive
• CRM Management and audit
• Aid in updating and aligning company profiles in CrewHub and HubSpot with accurate and consistent information
• Assist in verifying and updating company details to ensure data integrity and alignment with current company developments
• Contractor communication
• Keep Microsoft Teams groups updated and conduct an audit to ensure only active contractors are added to the correct groups
• Keep MS Teams groups active by sending and replying to messages every day
• Assist CSM in conducting check-in meetings with contractors
• Send monthly reports about the status of contractor meetings and specific escalations
• Contact Profile Management
• Assist in managing contact profiles in HubSpot by removing contractors from the contacts associated with companies
• Support the maintenance of an up-to-date database by verifying and updating contact information as necessary
  

The primary focus of this role will be to support various aspects of the success team's daily operations, including inbox management, file organization, and data maintenance.Job ResponsibilitiesInbox and Calendar ManagementAssist in organizing and ...

• Currently enrolled in or recent graduate of a relevant degree program (Business Administration, Marketing, Communications, etc.)
• Can Work 9:00 AM – 1 PM EST
• Can work in a fast-paced working environment
• Excellent verbal and written communication skills
• Strong admin, time-management, and organizational skills
• Basic knowledge of G Suite applications (Gmail, Google Drive, Google Docs, etc.)
• Ability to work independently and collaboratively in a team environment
• Eagerness to learn and contribute to the success of the team
• Can render a minimum of 400 hours

Minimum Technical and Work Environment Requirements:

• Internet Connection:
• Primary internet connection with a minimum speed of 15 Mbps.
• Backup internet connection with at least 10 Mbps.
• Backup connection must be capable of supporting work during a power outage.

• Primary Device:
• Desktop or laptop equipped with at least:
• Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
• A minimum of 8 GB RAM.

• Backup Device:
• Must meet or exceed the performance of an Intel Core i3 processor.
• Must be functional during power interruptions.

• A functioning webcam.
• A noise-canceling USB headset.
• A quiet, dedicated home office space.
• Peripherals and Workspace: A smartphone for communication and verification purposes.