Spanish Speaking Content Moderator Social Media - Work In Sofia, Bulgaria
Mercier Consultancy Group • Cádiz, Andalusia, Spain • Málaga, Andalusia, Spain
Posted: June 25, 2026
Job Description
Spanish Speaking Content Moderator Social Media
About Mercier Consultancy Group
Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, renowned for connecting exceptional talent with world-class organisations across a wide range of industries. With a strong presence across multiple European markets, we specialise in placing multilingual professionals in roles that advance their careers and enrich their lives. At Mercier Consultancy Group, we are committed to delivering a premium candidate experience from the very first point of contact through to successful placement and beyond.
Job Overview
We are currently seeking a talented and motivated individual to fill a Spanish Speaking Content Moderator Social Media position in Bulgaria, representing a unique and rewarding opportunity within the dynamic social media industry. In this role, you will be responsible for reviewing, evaluating, and moderating user-generated content across leading social media platforms, ensuring that online communities remain safe, respectful, and in full compliance with platform policies. This is an exceptional opening for Spanish-speaking professionals who are passionate about digital communication, online safety, and social media, and who are eager to build a meaningful international career in Sofia, Bulgaria.
Key Responsibilities
- Review and moderate Spanish-language user-generated content — including text, images, videos, and comments — across major social media platforms to ensure compliance with community guidelines and platform standards.
- Identify, assess, and action content that violates social media policies, including harmful, abusive, misleading, or otherwise inappropriate material, applying consistent and fair judgement at all times.
- Escalate complex or sensitive content cases to senior moderation teams or specialist departments in accordance with established workflows and protocols.
- Accurately document moderation decisions and outcomes within internal content management systems, maintaining detailed and reliable records for reporting and quality assurance purposes.
- Stay fully up to date with the latest social media platform policies, community guidelines, and content moderation best practices, adapting to policy changes quickly and efficiently.
- Collaborate closely with team leads, quality analysts, and fellow moderators to ensure a consistently high standard of content review across all Spanish-language social media channels.
- Participate in regular feedback sessions, coaching programmes, and calibration exercises to continually improve moderation accuracy and personal performance metrics.
- Support the wider content moderation team in identifying emerging trends, new types of harmful content, and potential risks within the social media landscape, contributing to proactive platform safety initiatives.
- Native or fluent Spanish language skills (both spoken and written) are essential for this role, as all content reviewed will be in Spanish.
- Valid EU passport is mandatory.
- A good working knowledge of English is required for internal communication, training materials, and reporting purposes.
- Prior experience in content moderation, trust and safety, customer support, or a related social media industry role is advantageous, though not strictly required — full training will be provided.
- Strong resilience, emotional intelligence, and the ability to professionally manage exposure to potentially distressing or sensitive content within a structured support environment.
- Excellent attention to detail, sound analytical thinking, and the ability to apply policy guidelines consistently and accurately under time pressure.
- Comfortable working on-site in Sofia, Bulgaria, and able to adapt to a structured shift-based working environment within a diverse, multinational team.
Additional Content
Spanish Speaking Content Moderator Social Media
About Mercier Consultancy Group
Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, renowned for connecting exceptional talent with world-class organisations across a wide range of industries. With a strong presence across multiple European markets, we specialise in placing multilingual professionals in roles that advance their careers and enrich their lives. At Mercier Consultancy Group, we are committed to delivering a premium candidate experience from the very first point of contact through to successful placement and beyond.
Job Overview
We are currently seeking a talented and motivated individual to fill a Spanish Speaking Content Moderator Social Media position in Bulgaria, representing a unique and rewarding opportunity within the dynamic social media industry. In this role, you will be responsible for reviewing, evaluating, and moderating user-generated content across leading social media platforms, ensuring that online communities remain safe, respectful, and in full compliance with platform policies. This is an exceptional opening for Spanish-speaking professionals who are passionate about digital communication, online safety, and social media, and who are eager to build a meaningful international career in Sofia, Bulgaria.
Key Responsibilities
- Review and moderate Spanish-language user-generated content — including text, images, videos, and comments — across major social media platforms to ensure compliance with community guidelines and platform standards.
- Identify, assess, and action content that violates social media policies, including harmful, abusive, misleading, or otherwise inappropriate material, applying consistent and fair judgement at all times.
- Escalate complex or sensitive content cases to senior moderation teams or specialist departments in accordance with established workflows and protocols.
- Accurately document moderation decisions and outcomes within internal content management systems, maintaining detailed and reliable records for reporting and quality assurance purposes.
- Stay fully up to date with the latest social media platform policies, community guidelines, and content moderation best practices, adapting to policy changes quickly and efficiently.
- Collaborate closely with team leads, quality analysts, and fellow moderators to ensure a consistently high standard of content review across all Spanish-language social media channels.
- Participate in regular feedback sessions, coaching programmes, and calibration exercises to continually improve moderation accuracy and personal performance metrics.
- Support the wider content moderation team in identifying emerging trends, new types of harmful content, and potential risks within the social media landscape, contributing to proactive platform safety initiatives.
- Native or fluent Spanish language skills (both spoken and written) are essential for this role, as all content reviewed will be in Spanish.
- Valid EU passport is mandatory.
- A good working knowledge of English is required for internal communication, training materials, and reporting purposes.
- Prior experience in content moderation, trust and safety, customer support, or a related social media industry role is advantageous, though not strictly required — full training will be provided.
- Strong resilience, emotional intelligence, and the ability to professionally manage exposure to potentially distressing or sensitive content within a structured support environment.
- Excellent attention to detail, sound analytical thinking, and the ability to apply policy guidelines consistently and accurately under time pressure.
- Comfortable working on-site in Sofia, Bulgaria, and able to adapt to a structured shift-based working environment within a diverse, multinational team.