Slovenian-Speaking Customer Support for Online Marketplace Platform Department
Mercier Consultancy • Greece
Posted: March 2, 2026
Job Description
Mercier Consultancy is excited to announce an opening for a Slovenian-Speaking Customer Support Representative in our Online Marketplace Platform Department! In this dynamic role, you will assist Slovenian-speaking clients with their inquiries and issues related to our marketplace platform. Your communication skills will play a pivotal role in helping customers navigate their shopping experiences smoothly and effectively.
This position is perfect for individuals who are passionate about e-commerce and dedicated to providing excellent customer service. If you thrive in a collaborative environment and enjoy problem-solving, we encourage you to apply!
Responsibilities
- Provide customer support in Slovenian via phone, email, and chat
- Assist clients with order inquiries, product information, and platform navigation
- Document customer interactions and solutions accurately in our CRM system
- Work with internal teams to resolve customer issues and enhance the user experience
- Gather customer feedback to identify areas for improvement
- Stay updated on platform features and best practices to assist clients effectively
- Participate in training sessions to develop product knowledge and skills
- A high level of Slovenian, and a high level of English, both written and verbal, is required. Your nationality and native language must be clearly stated on your C.V. and/or Cover Letter.
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- A proactive and customer-focused attitude
- Ability to manage multiple inquiries efficiently in a fast-paced environment
- Familiarity with customer support tools and e-commerce technologies
Additional Content
Mercier Consultancy is excited to announce an opening for a Slovenian-Speaking Customer Support Representative in our Online Marketplace Platform Department! In this dynamic role, you will assist Slovenian-speaking clients with their inquiries and issues related to our marketplace platform. Your communication skills will play a pivotal role in helping customers navigate their shopping experiences smoothly and effectively.
This position is perfect for individuals who are passionate about e-commerce and dedicated to providing excellent customer service. If you thrive in a collaborative environment and enjoy problem-solving, we encourage you to apply!
Responsibilities
- Provide customer support in Slovenian via phone, email, and chat
- Assist clients with order inquiries, product information, and platform navigation
- Document customer interactions and solutions accurately in our CRM system
- Work with internal teams to resolve customer issues and enhance the user experience
- Gather customer feedback to identify areas for improvement
- Stay updated on platform features and best practices to assist clients effectively
- Participate in training sessions to develop product knowledge and skills
- A high level of Slovenian, and a high level of English, both written and verbal, is required. Your nationality and native language must be clearly stated on your C.V. and/or Cover Letter.
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- A proactive and customer-focused attitude
- Ability to manage multiple inquiries efficiently in a fast-paced environment
- Familiarity with customer support tools and e-commerce technologies