Senior Program Analyst (Remote) - GovCIO
Govcio • United States
No Relocation
Posted: July 1, 2026
Additional Content
The Senior Program Analyst supports the planning, coordination, execution, and reporting of enterprise observability and logging services. This role serves as a liaison between technical teams, stakeholders, and program leadership to help ensure alignment of operational priorities, project activities, documentation, governance processes, and customer requirements. The Senior Program Analyst supports Agile delivery, change management, operational reporting, process improvement, and sustainment activities across the program.
- Coordinate program activities, schedules, deliverables, and stakeholder communications.
- Support Agile delivery processes, including sprint planning, backlog management, work tracking, and team coordination activities.
- Facilitate communication between engineering teams, stakeholders, and program leadership to support operational priorities and program objectives.
- Support change management activities and maintain compliance with established governance processes.
- Maintain program roadmaps, schedules, action items, and operational deliverables.
- Support operational reporting, metrics collection, performance tracking, and status reporting activities.
- Develop and maintain SOPs, process documentation, governance artifacts, and program records.
- Coordinate onboarding and offboarding activities, training efforts, workshops, and stakeholder engagement activities.
- Support intake management, work prioritization, and backlog tracking processes.
- Track software licensing, utilization metrics, and other operational performance indicators.
- Support compliance, sustainment, and process improvement initiatives associated with enterprise observability and logging services.
- Collaborate with government stakeholders, technical teams, and program leadership to support successful delivery of program objectives.
Required Skills and Experience:
- Bachelor's degree in Business Administration, Information Systems, Project Management, or a related field with 5+ years of relevant experience (or equivalent combination of education and experience).
- Experience supporting IT, infrastructure, cybersecurity, or technology programs.
- Experience supporting Agile delivery processes, sprint planning, backlog management, and work tracking activities.
- Experience coordinating project schedules, deliverables, stakeholder communications, and reporting activities.
- Experience supporting change management, governance, and operational process improvement initiatives.
- Experience developing and maintaining documentation, SOPs, reports, and program artifacts.
- Strong organizational, communication, and stakeholder coordination skills.
- Proficiency with Jira, Microsoft Office applications, and collaboration platforms.
Preferred Skills and Experience:
- Experience supporting the Department of Veterans Affairs (VA).
- Certified Scrum Master (CSM), PMI-ACP, PMP, or similar certification.
- Experience supporting enterprise observability, logging, monitoring, cybersecurity, or infrastructure operations programs.
- Familiarity with ServiceNow, SharePoint, and other enterprise collaboration platforms.
- Experience supporting training, knowledge management, and stakeholder engagement initiatives.
- Experience supporting operational reporting, metrics development, and performance management activities.
- Familiarity with software licensing management and technology governance processes.
If you are selected to move forward through the process, here’s what you can expect:
- During the Interview Process
- Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview
During the Interview Process
- Virtual video interview conducted via video with the hiring manager and/or team
- Camera must be on
- A valid photo ID must be presented during each interview
During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview
- During the Hiring Process
- Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application
During the Hiring Process
- Enhanced Biometrics ID verification screening
- Background check, to include:
- Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application
Background check, to include:
- Criminal history (past 7 years)
- Verification of your highest level of education
- Verification of your employment history (past 7 years), based on information provided in your application
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
- Employee Assistance Program (EAP)
- Corporate Discounts
- Learning & Development platform, to include certification preparation content
- Training, Education and Certification Assistance*
- Referral Bonus Program
- Internal Mobility Program
- Pet Insurance
- Flexible Work Environment