Senior Product Manager

Job Description

• Are you passionate about cybersecurity and ready to join a fast-growing company? Look no further - Surfshark is the place for you! We are looking for a Senior Product Manager who thrives in ambiguity, leads with customer insight and shapes end-to-end experiences across a growing cybersecurity product ecosystem. This role is not just about working on new product features. It is about deeply understanding customer problems, creating seamless, human-centered cybersecurity solutions that drive measurable impact.
• If you want to: Own and drive the holistic user experience across Surfshark's product suite, ensuring seamless integration and consistency across all products within our application; Collaborate closely with product managers, designers, engineers, data marketing teams to deliver products that meet both user needs and business objectives; Analyze user behavior, feedback, and performance metrics to prioritize features and improvements that drive engagement, retention, and satisfaction across the product suite; Take ownership of key product metrics including user engagement, feature adoption, cross-product usage and retention rates; Drive continuous product discovery by uncovering user needs through research, data, and experimentation.
• And you can check off: Proven experience in product management with a track record of shipping successful products at scale; Strong product discovery craft - being accountable for key metrics: engagement, retention and cross-product adoption; Experience translating strategy into well-prioritized roadmaps and outcomes (not just outputs); Strong analytical skills with hands-on experience using product analytics tools and interpreting data to drive decisions; Passion for understanding user needs and building products that solve real problems; Excellent communication and stakeholder management skills; ability to clearly present ideas to both technical and non-technical audiences.
• Bonus points if you: Have experience in the cybersecurity or privacy industry; Have worked with subscription-based products and understand retention dynamics; Have the ability to move from ambiguous customer problems to validated product opportunities; Are experienced in designing end-to-end user journeys, not just isolated features.
• Here's the deal: Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development; Health and wellness: we want you to feel and be your best. That's why we offer various benefits, from online workouts and a physical coach to health insurance and regular mental health checks; Tools of your choice: choose the technical equipment and tools you need to do your best work; Community and celebrations: get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations; Work-life balance: We encourage working in the office, with the possibility of up to two remote days per week. Plus, with our WFA policy, you can work from almost anywhere in the world; More days off: additional vacation days depending on your tenure; Premium Surfshark accounts: for you, your family, and friends; Gross salary: 5500 - 7000 Eur/month. Although it may vary depending on your skills and experience.
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