Senior Marketplaces Manager

Who We’re Looking For - Reporting to the VP, Marketplaces, we are seeking a highly detail-oriented and organized Senior Marketplaces Manager to support our global marketplace operations. This role is responsible for maintaining day-to-day customer-facing functions across multiple e-commerce platforms, with a primary focus on Amazon. The ideal candidate will have a strong understanding of marketplace merchandising, catalog management, and basic creative asset handling, while demonstrating exceptional accuracy and consistency in all tasks. This position requires the ability to work cross-functionally, manage multiple concurrent projects, and uphold established brand standards across all listings, storefronts, and customer-facing assets.  

Keys to Success - As a member of the Marketplaces team, success will be measured based on three key actions. 1) Doing your job; setting and meeting appropriate goals that ladder up to the long-term Company vision and the short-term Company targets. You are expected to align on these goals with your manager, and then deliver on them. 2) Doing Your Job, the Right Way; At MANSCAPED® we strive to be ideal team players. That means striving to live up to the Humble, Hard Working & Smart framework. 3) Engaging (in both directions) with Radical Candor in a way that seeks to improve the performance of yourself and the team around you.   

Responsibilities:  

• Create, edit, and optimize listing copy including titles, bullet points, descriptions, and backend keywords
• Collaborate with creative teams for any required support with assets
• Develop, format, and upload A+ Content modules and brand-specific layouts for all Amazon products
• Conduct ongoing A/B tests of listings to optimize click-through rates, conversion rates, and overall performance
• Create, maintain, and continuously optimize the Amazon Brand Storefront across multiple geographies
• Manage and resolve catalog-related issues through Seller Support, SAS, and Brand Registry support channels
• Test, adopt, and evaluate new Amazon Beta programs related to catalog, storefront improvements, product bundles, and brand tools
• Monitor brand protection activity including copyright/trademark infringement, unauthorized resellers, and competitive listings with our vendor partner(s)
• Collaborate with our external vendor for trademark enforcement cases
• Update monthly performance reports covering KPIs such as storefront metrics, catalog health, and marketplace trend
• Perform similar tasks as above on other marketplaces such as Walmart, eBay, and TikTok Shop 
• Assist with creative asset editing, including basic graphic adjustments and copy edits, as needed 
• Develop ad-hoc reports and performance summaries across all marketplaces
• Maintain exceptional attention to detail, ensuring accuracy in all product data, creative assets, storefront layouts, and marketplace submissions
• Other duties as required 

Qualifications:   

• 5+ years of experience with Amazon Seller Central 
• Familiarity with additional marketplaces such as eBay, Walmart, and TikTok Shop
• Strong attention to detail and a commitment to accuracy in content, data, and asset management
• Proficiency in Excel/Google Sheets and comfort with data analysis
• Strong written communication skills, especially in consumer-facing copy
• Ability to multitask and manage multiple marketplace tasks simultaneously
• Experience working with cross-functional creative, marketing, and operations teams
• Experience with Amazon A+ Content creation and Brand Storefront management 
• Understanding of marketplace SEO, keyword research, and conversion optimization
• Familiarity with third-party tools such as Helium 10, Jungle Scout, or Brand Registry services 

MANSCAPED® Benefits 

• Take time to find balance and rejuvenate your senses. Enjoy a generous 20 accrued vacation days per year to relax, travel, and spend quality time with your loved ones. We value your need for a healthy work-life balance. 

• Health comes first, always. We provide 40 hours of paid sick leave annually, ensuring you can take the time you need to recover. 

• Your mental health matters. Take 3 paid mental health days to recharge and take care of your emotional well-being.  

• We offer 9 paid holidays throughout the year (including your birthday!) to give you the opportunity to celebrate important moments and take a break from work. 

• Let us take the guess work out of retirement planning with our employee 401(k) plan and company match.  

• Some call it pet insurance, we call it Paws & Claws coverage. Our plan helps you take care of your furry family members, giving you peace of mind. 

• Our comprehensive life insurance, AD&D and long-term disability coverage provide financial security for you and your family in case of unexpected events. 

• Access comprehensive medical, dental, and vision insurance plans, along with Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), ensuring you and your family are well-covered. 

• If you're facing life's challenges, our confidential Employee Assistance Program offers resources to help you navigate them. 

• Add a layer of protection from the unexpected costs of emergencies and unexpected illnesses. Enrollment in our accident and critical illness plans can provide financial support during the most difficult of times. 

• We are a remote-first employer. You will receive a monthly utility allowance to help cover the costs of Wifi and phone usage. 

• Enjoy a generous discount on our products as part of our employee discount program, making holiday and birthday shopping a breeze. 

• Participate in our exciting wellness challenges designed to promote a healthy and active lifestyle. From step competitions to mindfulness sessions, join your colleagues in fun and motivating activities that boost your physical and mental well-being. 

• We support our families by offering paid parental leave to support you during a pivotal time in your life, adding to the family! 

• We like to cheer each other on. Our regular recognition initiatives ensure you are acknowledged for your hard work and achievements. 

• We encourage community involvement by offering one paid volunteer day per year, allowing you to support a cause that means the most to you. 

• We are a certified Great Place to Work, growing rapidly and offering incredible opportunities for advancement. Join us and be part of an exciting journey with a company that values its employees. 

Who We’re Looking For - Reporting to the VP, Marketplaces, we are seeking a highly detail-oriented and organized Senior Marketplaces Manager to support our global marketplace operations. This role is responsible for maintaining day-to-day customer-facing functions across multiple e-commerce platforms, with a primary focus on Amazon. The ideal candidate will have a strong understanding of marketplace merchandising, catalog management, and basic creative asset handling, while demonstrating exceptional accuracy and consistency in all tasks. This position requires the ability to work cross-functionally, manage multiple concurrent projects, and uphold established brand standards across all listings, storefronts, and customer-facing assets.  

Keys to Success - As a member of the Marketplaces team, success will be measured based on three key actions. 1) Doing your job; setting and meeting appropriate goals that ladder up to the long-term Company vision and the short-term Company targets. You are expected to align on these goals with your manager, and then deliver on them. 2) Doing Your Job, the Right Way; At MANSCAPED® we strive to be ideal team players. That means striving to live up to the Humble, Hard Working & Smart framework. 3) Engaging (in both directions) with Radical Candor in a way that seeks to improve the performance of yourself and the team around you.   

Responsibilities:  

• Create, edit, and optimize listing copy including titles, bullet points, descriptions, and backend keywords
• Collaborate with creative teams for any required support with assets
• Develop, format, and upload A+ Content modules and brand-specific layouts for all Amazon products
• Conduct ongoing A/B tests of listings to optimize click-through rates, conversion rates, and overall performance
• Create, maintain, and continuously optimize the Amazon Brand Storefront across multiple geographies
• Manage and resolve catalog-related issues through Seller Support, SAS, and Brand Registry support channels
• Test, adopt, and evaluate new Amazon Beta programs related to catalog, storefront improvements, product bundles, and brand tools
• Monitor brand protection activity including copyright/trademark infringement, unauthorized resellers, and competitive listings with our vendor partner(s)
• Collaborate with our external vendor for trademark enforcement cases
• Update monthly performance reports covering KPIs such as storefront metrics, catalog health, and marketplace trend
• Perform similar tasks as above on other marketplaces such as Walmart, eBay, and TikTok Shop 
• Assist with creative asset editing, including basic graphic adjustments and copy edits, as needed 
• Develop ad-hoc reports and performance summaries across all marketplaces
• Maintain exceptional attention to detail, ensuring accuracy in all product data, creative assets, storefront layouts, and marketplace submissions
• Other duties as required 

Qualifications:   

• 5+ years of experience with Amazon Seller Central 
• Familiarity with additional marketplaces such as eBay, Walmart, and TikTok Shop
• Strong attention to detail and a commitment to accuracy in content, data, and asset management
• Proficiency in Excel/Google Sheets and comfort with data analysis
• Strong written communication skills, especially in consumer-facing copy
• Ability to multitask and manage multiple marketplace tasks simultaneously
• Experience working with cross-functional creative, marketing, and operations teams
• Experience with Amazon A+ Content creation and Brand Storefront management 
• Understanding of marketplace SEO, keyword research, and conversion optimization
• Familiarity with third-party tools such as Helium 10, Jungle Scout, or Brand Registry services 

MANSCAPED® Benefits 

• Take time to find balance and rejuvenate your senses. Enjoy a generous 20 accrued vacation days per year to relax, travel, and spend quality time with your loved ones. We value your need for a healthy work-life balance. 

• Health comes first, always. We provide 40 hours of paid sick leave annually, ensuring you can take the time you need to recover. 

• Your mental health matters. Take 3 paid mental health days to recharge and take care of your emotional well-being.  

• We offer 9 paid holidays throughout the year (including your birthday!) to give you the opportunity to celebrate important moments and take a break from work. 

• Let us take the guess work out of retirement planning with our employee 401(k) plan and company match.  

• Some call it pet insurance, we call it Paws & Claws coverage. Our plan helps you take care of your furry family members, giving you peace of mind. 

• Our comprehensive life insurance, AD&D and long-term disability coverage provide financial security for you and your family in case of unexpected events. 

• Access comprehensive medical, dental, and vision insurance plans, along with Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), ensuring you and your family are well-covered. 

• If you're facing life's challenges, our confidential Employee Assistance Program offers resources to help you navigate them. 

• Add a layer of protection from the unexpected costs of emergencies and unexpected illnesses. Enrollment in our accident and critical illness plans can provide financial support during the most difficult of times. 

• We are a remote-first employer. You will receive a monthly utility allowance to help cover the costs of Wifi and phone usage. 

• Enjoy a generous discount on our products as part of our employee discount program, making holiday and birthday shopping a breeze. 

• Participate in our exciting wellness challenges designed to promote a healthy and active lifestyle. From step competitions to mindfulness sessions, join your colleagues in fun and motivating activities that boost your physical and mental well-being. 

• We support our families by offering paid parental leave to support you during a pivotal time in your life, adding to the family! 

• We like to cheer each other on. Our regular recognition initiatives ensure you are acknowledged for your hard work and achievements. 

• We encourage community involvement by offering one paid volunteer day per year, allowing you to support a cause that means the most to you. 

• We are a certified Great Place to Work, growing rapidly and offering incredible opportunities for advancement. Join us and be part of an exciting journey with a company that values its employees.