Romanian Player support specialist for gaming department in Sofia Bulgaria
Patrique Mercier Recruitment By Cyriel • Bulgaria • Romania
Posted: March 2, 2026
Job Description
Patrique Mercier Recruitment is excited to present a fantastic opportunity for a Romanian Player Support Specialist in our gaming department, based in Sofia, Bulgaria! If you are passionate about gaming and fluent in Romanian, this is your chance to launch a rewarding career.
In this role, you will be the primary contact for our Romanian-speaking players, assisting them with their inquiries, troubleshooting issues, and ensuring a superb gaming experience. Join our dynamic team and play a crucial role in enhancing our gaming community!
Your Key Responsibilities
- Provide exceptional support to Romanian-speaking players through various communication channels, including chat, email, and forums.
- Troubleshoot player issues efficiently and resolve queries to maximize player satisfaction.
- Collect and analyze player feedback to enhance our gaming services and products.
- Maintain detailed records of player interactions in our support systems.
- Collaborate with other departments to streamline processes and improve problem-solving.
- Contribute to the development and implementation of best practices in player support.
- Fluency in Romanian is required; proficiency in English is a plus.
- A strong passion for gaming with an understanding of current gaming trends and communities.
- Experience in customer support or a related gaming position is advantageous but not mandatory.
- Excellent written and verbal communication skills with the ability to engage players effectively.
- Strong analytical and problem-solving skills with a proactive approach to addressing player issues.
- A positive attitude and ability to work well in a team-oriented environment.
- Willingness to adapt to the fast-paced nature of the gaming industry.
Additional Content
Patrique Mercier Recruitment is excited to present a fantastic opportunity for a Romanian Player Support Specialist in our gaming department, based in Sofia, Bulgaria! If you are passionate about gaming and fluent in Romanian, this is your chance to launch a rewarding career.
In this role, you will be the primary contact for our Romanian-speaking players, assisting them with their inquiries, troubleshooting issues, and ensuring a superb gaming experience. Join our dynamic team and play a crucial role in enhancing our gaming community!
Your Key Responsibilities
- Provide exceptional support to Romanian-speaking players through various communication channels, including chat, email, and forums.
- Troubleshoot player issues efficiently and resolve queries to maximize player satisfaction.
- Collect and analyze player feedback to enhance our gaming services and products.
- Maintain detailed records of player interactions in our support systems.
- Collaborate with other departments to streamline processes and improve problem-solving.
- Contribute to the development and implementation of best practices in player support.
- Fluency in Romanian is required; proficiency in English is a plus.
- A strong passion for gaming with an understanding of current gaming trends and communities.
- Experience in customer support or a related gaming position is advantageous but not mandatory.
- Excellent written and verbal communication skills with the ability to engage players effectively.
- Strong analytical and problem-solving skills with a proactive approach to addressing player issues.
- A positive attitude and ability to work well in a team-oriented environment.
- Willingness to adapt to the fast-paced nature of the gaming industry.