Portuguese Speaking Customer Experts for Messaging App - Work In Athens, Greece
Mercier Consultancy Group • Sofia, Sofia City Province, Bulgaria • Portugal
Posted: August 7, 2026
Job Description
Portuguese Speaking Customer Experts for Messaging App
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting elite talent with industry-leading corporations across Europe. We are dedicated to providing seamless career transitions, making us the partner of choice for professionals seeking high-impact, international career opportunities.
Job Overview
We are currently sourcing exceptional talent for the Portuguese Speaking Customer Experts for Messaging App position in Greece, a role situated at the heart of the fast-paced social media industry. If you are looking for exciting jobs in Greece that combine high-tech support with a vibrant lifestyle, this is the perfect opportunity to advance your career with a global leader.
Key Responsibilities
- Provide world-class support for users of a leading global messaging app within the social media sector.
- Manage user inquiries through various digital channels, ensuring high levels of satisfaction.
- Monitor and moderate content to maintain a safe and engaging environment for the social media community.
- Collaborate with cross-functional teams to resolve complex technical or account-related issues.
- Maintain comprehensive knowledge of the latest social media trends and app features.
- Adhere to strict quality assurance protocols to uphold the premium brand standards of our client.
- Analyze user feedback to contribute to the continuous improvement of the digital support experience.
- Native or fluent Portuguese (spoken and written).
- Valid EU passport (mandatory).
- Advanced proficiency in English to navigate internal systems and collaborate in a multicultural environment.
- Passion for social media platforms and digital communication technology.
- Strong problem-solving skills and a high degree of empathy for the end-user.
- Previous experience in customer service or a related technical support role is considered an asset for these Portuguese-speaking jobs.
Additional Content
Portuguese Speaking Customer Experts for Messaging App
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting elite talent with industry-leading corporations across Europe. We are dedicated to providing seamless career transitions, making us the partner of choice for professionals seeking high-impact, international career opportunities.
Job Overview
We are currently sourcing exceptional talent for the Portuguese Speaking Customer Experts for Messaging App position in Greece, a role situated at the heart of the fast-paced social media industry. If you are looking for exciting jobs in Greece that combine high-tech support with a vibrant lifestyle, this is the perfect opportunity to advance your career with a global leader.
Key Responsibilities
- Provide world-class support for users of a leading global messaging app within the social media sector.
- Manage user inquiries through various digital channels, ensuring high levels of satisfaction.
- Monitor and moderate content to maintain a safe and engaging environment for the social media community.
- Collaborate with cross-functional teams to resolve complex technical or account-related issues.
- Maintain comprehensive knowledge of the latest social media trends and app features.
- Adhere to strict quality assurance protocols to uphold the premium brand standards of our client.
- Analyze user feedback to contribute to the continuous improvement of the digital support experience.
- Native or fluent Portuguese (spoken and written).
- Valid EU passport (mandatory).
- Advanced proficiency in English to navigate internal systems and collaborate in a multicultural environment.
- Passion for social media platforms and digital communication technology.
- Strong problem-solving skills and a high degree of empathy for the end-user.
- Previous experience in customer service or a related technical support role is considered an asset for these Portuguese-speaking jobs.