Polish Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria
Mercier Consultancy Group • Wrocław, Lower Silesian Voivodeship, Poland • Poland
Posted: August 5, 2026
Job Description
Polish Speaking Fitbit Customer Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international brands. We specialize in facilitating seamless transitions for professionals seeking to advance their careers through high-impact roles, such as our current Polish Speaking Fitbit Customer Support Specialist position in Bulgaria.
Job Overview
Are you passionate about health, wellness, and technology? We are seeking a motivated individual to join our Fitness & Wellness team in Sofia, where you will provide expert guidance to users of the world’s leading wearable fitness technology. This is one of the most exciting Polish-speaking jobs currently available, offering a unique opportunity to live and work in the vibrant professional landscape of Bulgaria.
Key Responsibilities
- Provide world-class customer support to Polish-speaking users regarding their Fitbit wearable devices and fitness tracking software.
- Assist clients with technical troubleshooting, device synchronization, and health metric interpretation within the Fitness & Wellness ecosystem.
- Educate users on how to maximize the benefits of their devices to achieve their personal fitness and wellness goals.
- Maintain a high level of customer satisfaction by delivering professional, empathetic, and efficient service in the Polish language.
- Engage with the Fitbit community to provide insights, tips, and best practices for healthy living.
- Collaborate with internal teams to resolve complex technical inquiries, ensuring a seamless user experience.
- Contribute to the ongoing success of our Fitness & Wellness division by meeting individual and team performance metrics.
- Native or fluent Polish (spoken and written) is mandatory for this role.
- Valid EU passport (mandatory) to facilitate your transition to our office in Sofia.
- A genuine interest in the Fitness & Wellness industry and passion for wearable technology.
- Excellent communication skills with the ability to simplify technical concepts for end-users.
- Prior experience in a customer-facing role is preferred but not required.
- A positive, proactive mindset with a strong drive to succeed in one of the premier jobs in Bulgaria.
Additional Content
Polish Speaking Fitbit Customer Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international brands. We specialize in facilitating seamless transitions for professionals seeking to advance their careers through high-impact roles, such as our current Polish Speaking Fitbit Customer Support Specialist position in Bulgaria.
Job Overview
Are you passionate about health, wellness, and technology? We are seeking a motivated individual to join our Fitness & Wellness team in Sofia, where you will provide expert guidance to users of the world’s leading wearable fitness technology. This is one of the most exciting Polish-speaking jobs currently available, offering a unique opportunity to live and work in the vibrant professional landscape of Bulgaria.
Key Responsibilities
- Provide world-class customer support to Polish-speaking users regarding their Fitbit wearable devices and fitness tracking software.
- Assist clients with technical troubleshooting, device synchronization, and health metric interpretation within the Fitness & Wellness ecosystem.
- Educate users on how to maximize the benefits of their devices to achieve their personal fitness and wellness goals.
- Maintain a high level of customer satisfaction by delivering professional, empathetic, and efficient service in the Polish language.
- Engage with the Fitbit community to provide insights, tips, and best practices for healthy living.
- Collaborate with internal teams to resolve complex technical inquiries, ensuring a seamless user experience.
- Contribute to the ongoing success of our Fitness & Wellness division by meeting individual and team performance metrics.
- Native or fluent Polish (spoken and written) is mandatory for this role.
- Valid EU passport (mandatory) to facilitate your transition to our office in Sofia.
- A genuine interest in the Fitness & Wellness industry and passion for wearable technology.
- Excellent communication skills with the ability to simplify technical concepts for end-users.
- Prior experience in a customer-facing role is preferred but not required.
- A positive, proactive mindset with a strong drive to succeed in one of the premier jobs in Bulgaria.