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Polish Speaking Customer Support Jobs - Work In Sofia

Mercier Consultancy Group Romania • Poland


No Relocation

Posted: April 20, 2026

Job Description

Mercier Consultancy MD is currently seeking Polish Speaking Customer Support Representatives to join our team in Sofia. This is a great opportunity for individuals fluent in Polish who are passionate about delivering exceptional customer service. In this role, you will be the primary point of contact for our Polish-speaking customers, providing timely and effective support, resolving inquiries, and contributing to a positive customer experience.


Key Responsibilities

  • Provide high-quality customer service to Polish-speaking clients through phone, email, and live chat.
  • Answer customer inquiries regarding products, services, and account management promptly and accurately.
  • Assist with resolving complaints and technical issues, ensuring customer satisfaction.
  • Maintain accurate documentation of customer interactions and transactions.
  • Collaborate with internal departments to ensure smooth and effective service delivery.
  • Stay updated on product features and company policies to provide accurate information to customers.
Mercier Consultancy MD is currently seeking Polish Speaking Customer Support Representatives to join our team in Sofia. This is a great opportunity for individuals fluent in Polish who are passionate about delivering exceptional customer service. In th...
  • Fluency in Polish (both written and spoken); English proficiency is a plus.
  • Previous experience in customer support or service-oriented roles preferred.
  • Excellent communication and problem-solving skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Familiarity with customer service software and tools is an advantage.
  • Positive attitude, strong work ethic, and willingness to learn.
  • Attention to detail and organizational skills.

Additional Content

Mercier Consultancy MD is currently seeking Polish Speaking Customer Support Representatives to join our team in Sofia. This is a great opportunity for individuals fluent in Polish who are passionate about delivering exceptional customer service. In this role, you will be the primary point of contact for our Polish-speaking customers, providing timely and effective support, resolving inquiries, and contributing to a positive customer experience.


Key Responsibilities

  • Provide high-quality customer service to Polish-speaking clients through phone, email, and live chat.
  • Answer customer inquiries regarding products, services, and account management promptly and accurately.
  • Assist with resolving complaints and technical issues, ensuring customer satisfaction.
  • Maintain accurate documentation of customer interactions and transactions.
  • Collaborate with internal departments to ensure smooth and effective service delivery.
  • Stay updated on product features and company policies to provide accurate information to customers.
Mercier Consultancy MD is currently seeking Polish Speaking Customer Support Representatives to join our team in Sofia. This is a great opportunity for individuals fluent in Polish who are passionate about delivering exceptional customer service. In th...
  • Fluency in Polish (both written and spoken); English proficiency is a plus.
  • Previous experience in customer support or service-oriented roles preferred.
  • Excellent communication and problem-solving skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Familiarity with customer service software and tools is an advantage.
  • Positive attitude, strong work ethic, and willingness to learn.
  • Attention to detail and organizational skills.