Payroll Client Services Specialist

What this job can offer you

• An opportunity to continue build and advance your career in payroll and customer service, within a fast-paced, innovative company.
• Contribute to a company making a global impact on the future of work.
• Work closely with clients and internal teams, fostering a collaborative and supportive atmosphere that values innovation and teamwork.
• Opportunities for continuous learning and career development, with access to training programs and mentorship.
• Competitive compensation and benefits.

What you bring

• Experience in processing end-to-end Payroll or equivalent experience.
• Deep understanding of payroll specific to the region or sub-region of application.
• Experience in client-facing roles
• Analytical mind and exceptional problem-solving skills to tackle complex issues and escalations.
• Thriving in a fast-paced, international environment: you're adaptable, enjoy collaborating across cultures, and strive to improve workflows for increased efficiency.
• Excellent communication skills: fluent in English, comfortable with asynchronous communication, and proficient in using collaboration tools like Slack.
• Team player: you demonstrate the ability to mentor and support colleagues, collaborate effectively across departments, and manage escalations with confidence.
• Bonus points: experience working remotely is a plus, but not required.

Practicals

• You'll report to: Manager, Payroll Client Services
• Team: [Payroll] - [Payroll Client Services]
• Direct reports: None
• Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify;
• Start date: As soon as possible

Application process