Operations Assistant - Afternoon Shift (Fully Remote)
Valatam • Peru
Posted: January 21, 2026
Job Description
About Valatam
We’re Valatam, a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the 2025-2026 period, proof that great work starts with great people.
About the Role
You are the right fit for this role if you can help our clients coordinate projects, manage operational tasks, and ensure smooth, efficient workflows. This is a 100 % remote, full-time position (Monday – Friday, 8:00 am – 5:00 pm PST).
Key Responsibilities
- Provide exceptional service to internal and external stakeholders at all times.
- Monitor and address company communication (phone, email, social platforms).
- Review, accept, and dispatch service requests efficiently and accurately.
- Communicate with customers to coordinate service, follow up, and ensure satisfaction.
- Communicate with vendors to request pricing, place orders, and follow up.
- Perform daily invoicing and quoting processes with a high level of accuracy.
- Maintain and improve company systems and processes.
- Research and prepare information for internal and external use.
- Provide executive assistant support to the CEO and other leaders as requested.
- Performing other work-related duties as assigned.
- Fluent English (C1/C2) and Spanish.
- 1 – 3 years of experience in operations or logistics assistance.
- Experience with Asana, Notion, Trello, or similar is a plus.
- Proficiency with Google Workspace and Microsoft Office.
- Excellent communication and problem-solving skills.
- Quiet home office, stable internet (≥ 10 Mbps down / 2 Mbps up), and backup connection.
- Bachelor’s or Associate’s degree preferred.
Additional Content
About Valatam
We’re Valatam, a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the 2025-2026 period, proof that great work starts with great people.
About the Role
You are the right fit for this role if you can help our clients coordinate projects, manage operational tasks, and ensure smooth, efficient workflows. This is a 100 % remote, full-time position (Monday – Friday, 8:00 am – 5:00 pm PST).
Key Responsibilities
- Provide exceptional service to internal and external stakeholders at all times.
- Monitor and address company communication (phone, email, social platforms).
- Review, accept, and dispatch service requests efficiently and accurately.
- Communicate with customers to coordinate service, follow up, and ensure satisfaction.
- Communicate with vendors to request pricing, place orders, and follow up.
- Perform daily invoicing and quoting processes with a high level of accuracy.
- Maintain and improve company systems and processes.
- Research and prepare information for internal and external use.
- Provide executive assistant support to the CEO and other leaders as requested.
- Performing other work-related duties as assigned.
- Fluent English (C1/C2) and Spanish.
- 1 – 3 years of experience in operations or logistics assistance.
- Experience with Asana, Notion, Trello, or similar is a plus.
- Proficiency with Google Workspace and Microsoft Office.
- Excellent communication and problem-solving skills.
- Quiet home office, stable internet (≥ 10 Mbps down / 2 Mbps up), and backup connection.
- Bachelor’s or Associate’s degree preferred.