Logistics & Operations Coordinator
Treantly • Philippines
Posted: August 19, 2026
Job Description
Employment Type: Full-time; 30 hours a week
Location: Remote
Time Zone: 8:30 AM to 4:30 PM EST (Toronto business hours)
Position Overview
We are seeking a reliable and detail-oriented Logistics & Operations Coordinator to support outbound, inventory planning, supplier and customer communication, and routine sales administration.
The successful candidate will be a clear English communicator, a practical problem-solver, and comfortable working with numbers, business software, and time-sensitive information.
Required Qualifications
- Fluent spoken and written English, with professional email and telephone communication skills.
- Basic knowledge of supply chain and logistics processes.
- Intermediate level proficiency in Microsoft 365, particularly Excel, Word, and Outlook.
- Comfortable using Excel formulas and completing routine calculations accurately.
- Strong critical-thinking, problem-solving, organizational, and follow-up skills.
- Able to work consistently during Toronto business hours in the Eastern Time zone.
- Careful with confidential or commercially sensitive information and attentive to detail.
Key Responsibilities
1. Outbound Shipment Coordination
- Coordinate outbound shipments from planning through delivery.
- Track every shipment, obtain timely updates from shipping agents, and maintain accurate status information.
- Provide regular shipment updates to the Manager and promptly flag delays, risks, or issues that require attention.
- Evaluate available shipping routes and agents to select practical, reliable, and cost-effective options.
2. Communication and Issue Management
- Manage day-to-day communication with suppliers, shipping agents, customers.
- Relay accurate information to the correct parties and follow up until open matters are resolved.
- Discuss shipment delays or operational issues clearly and present relevant facts to the Manager.
3. Inventory and Material Planning
- Track sales activity and the usage of production materials, such as flavors and jars.
- Monitor stock levels at the factory and identify potential shortages early.
- Coordinate replenishment needs so sufficient materials are available to fulfill planned shipments.
4. QuickBooks and Business Reporting
- Use QuickBooks to create purchase orders and invoices.
- Generate sales and finance reports when requested.
- Previous QuickBooks experience is preferred; candidates without experience must be comfortable learning the platform quickly.
5. Accuracy, Confidentiality, and Email Controls
- Review every email before sending to confirm the recipients, message content, and attached documents are correct.
- Ensure confidential, commercial, customer, supplier, sales, or financial information is shared only with authorized recipients.
- Maintain accurate records and follow internal processes for document handling and communication.
Preferred Candidate Profile
The ideal candidate is dependable, proactive, careful, and comfortable taking ownership of routine operational follow-up. Experience in logistics coordination, supply chain support, purchasing, customer service, inventory control, or order administration would be an advantage.
Additional Content
Employment Type: Full-time; 30 hours a week
Location: Remote
Time Zone: 8:30 AM to 4:30 PM EST (Toronto business hours)
Position Overview
We are seeking a reliable and detail-oriented Logistics & Operations Coordinator to support outbound, inventory planning, supplier and customer communication, and routine sales administration.
The successful candidate will be a clear English communicator, a practical problem-solver, and comfortable working with numbers, business software, and time-sensitive information.
Required Qualifications
- Fluent spoken and written English, with professional email and telephone communication skills.
- Basic knowledge of supply chain and logistics processes.
- Intermediate level proficiency in Microsoft 365, particularly Excel, Word, and Outlook.
- Comfortable using Excel formulas and completing routine calculations accurately.
- Strong critical-thinking, problem-solving, organizational, and follow-up skills.
- Able to work consistently during Toronto business hours in the Eastern Time zone.
- Careful with confidential or commercially sensitive information and attentive to detail.
Key Responsibilities
1. Outbound Shipment Coordination
- Coordinate outbound shipments from planning through delivery.
- Track every shipment, obtain timely updates from shipping agents, and maintain accurate status information.
- Provide regular shipment updates to the Manager and promptly flag delays, risks, or issues that require attention.
- Evaluate available shipping routes and agents to select practical, reliable, and cost-effective options.
2. Communication and Issue Management
- Manage day-to-day communication with suppliers, shipping agents, customers.
- Relay accurate information to the correct parties and follow up until open matters are resolved.
- Discuss shipment delays or operational issues clearly and present relevant facts to the Manager.
3. Inventory and Material Planning
- Track sales activity and the usage of production materials, such as flavors and jars.
- Monitor stock levels at the factory and identify potential shortages early.
- Coordinate replenishment needs so sufficient materials are available to fulfill planned shipments.
4. QuickBooks and Business Reporting
- Use QuickBooks to create purchase orders and invoices.
- Generate sales and finance reports when requested.
- Previous QuickBooks experience is preferred; candidates without experience must be comfortable learning the platform quickly.
5. Accuracy, Confidentiality, and Email Controls
- Review every email before sending to confirm the recipients, message content, and attached documents are correct.
- Ensure confidential, commercial, customer, supplier, sales, or financial information is shared only with authorized recipients.
- Maintain accurate records and follow internal processes for document handling and communication.
Preferred Candidate Profile
The ideal candidate is dependable, proactive, careful, and comfortable taking ownership of routine operational follow-up. Experience in logistics coordination, supply chain support, purchasing, customer service, inventory control, or order administration would be an advantage.