IT Support Officer - Work From Home / Dayshift

We’re looking for a Website & IT Support Coordinator to manage website updates, e-commerce content, and basic IT support across platforms like WordPress, Shopify, and Microsoft 365, ensuring smooth digital operations and user experience.

• Manage website and e-commerce updates across platforms such as WordPress and Shopify under direction from marketing and venue managers.
• Upload and maintain digital content including events, promotions, menus, homepage banners, sliders, and pop-ups.
• Create and update event landing pages, including booking links, content layout, imagery, and mobile optimisation.
• Maintain website plugins, certificates, licences, and related platform requirements.
• Perform regular testing of website links, booking systems, and payment pages to ensure a smooth customer experience.
• Support administration of business systems including Monday.com and hospitality platforms where required.
• Other position-level duties as they arise.

We’re looking for a Website & IT Support Coordinator to manage website updates, e-commerce content, and basic IT support across platforms like WordPress, Shopify, and Microsoft 365, ensuring smooth digital operations and user experience.Manage ...

• Bachelor’s degree in Information Technology, Computer Science, Digital Systems, or a related discipline preferred.
• 3-5+ years’ experience in IT support, digital systems support, website administration, or a similar broad-based technical support role.
• Experience managing website content and updates across WordPress, Shopify, or similar platforms.
• Experience supporting e-commerce functionality including booking systems, payment pages, and customer-facing website troubleshooting.
• Experience with Oracle Opera Cloud PMS is highly advantageous.
• Experience with Monday.com is preferred, or the ability to learn new systems quickly.
• Experience in hospitality, multi-site operations, or service-led environments is advantageous.

We’re looking for a Website & IT Support Coordinator to manage website updates, e-commerce content, and basic IT support across platforms like WordPress, Shopify, and Microsoft 365, ensuring smooth digital operations and user experience.

• Manage website and e-commerce updates across platforms such as WordPress and Shopify under direction from marketing and venue managers.
• Upload and maintain digital content including events, promotions, menus, homepage banners, sliders, and pop-ups.
• Create and update event landing pages, including booking links, content layout, imagery, and mobile optimisation.
• Maintain website plugins, certificates, licences, and related platform requirements.
• Perform regular testing of website links, booking systems, and payment pages to ensure a smooth customer experience.
• Support administration of business systems including Monday.com and hospitality platforms where required.
• Other position-level duties as they arise.

We’re looking for a Website & IT Support Coordinator to manage website updates, e-commerce content, and basic IT support across platforms like WordPress, Shopify, and Microsoft 365, ensuring smooth digital operations and user experience.Manage ...

• Bachelor’s degree in Information Technology, Computer Science, Digital Systems, or a related discipline preferred.
• 3-5+ years’ experience in IT support, digital systems support, website administration, or a similar broad-based technical support role.
• Experience managing website content and updates across WordPress, Shopify, or similar platforms.
• Experience supporting e-commerce functionality including booking systems, payment pages, and customer-facing website troubleshooting.
• Experience with Oracle Opera Cloud PMS is highly advantageous.
• Experience with Monday.com is preferred, or the ability to learn new systems quickly.
• Experience in hospitality, multi-site operations, or service-led environments is advantageous.