Intake Specialist
ReWorks Solutions • South Africa
No Relocation
Posted: March 31, 2026
Job Description
Position: Intake Specialist
Location: Remote (South Africa) - US Hours (8am-12pm , 2pm-6pm EST)
Type: Full-Time
.
Key Responsibilities:
- Respond efficiently to incoming intake inquiries through phone, email, and online forms.
- Provide detailed information about ABA therapy services and intake procedures to families and clients.
- Coordinate collection, review, and verification of all required documentation (diagnosis, insurance, referrals).
- Schedule appointments and assessments in collaboration with clinical staff.
- Maintain accurate records within practice management systems.
- Communicate consistently with families to ensure smooth onboarding experience.
- Collaborate with clinical, insurance, and administrative teams to resolve client eligibility issues.
- Strong communication skills, both verbal and written, with professionalism and empathy.
- Highly organized with excellent attention to detail.
- Experience with CRM or practice management software is preferred.
- Ability to manage multiple tasks and follow up persistently.
- Previous experience in healthcare intake, customer service, or ABA therapy environment preferred.
- Ability to work remotely on US business hours.
- Reliable internet and home office setup.
Additional Content
Position: Intake Specialist
Location: Remote (South Africa) - US Hours (8am-12pm , 2pm-6pm EST)
Type: Full-Time
.
Key Responsibilities:
- Respond efficiently to incoming intake inquiries through phone, email, and online forms.
- Provide detailed information about ABA therapy services and intake procedures to families and clients.
- Coordinate collection, review, and verification of all required documentation (diagnosis, insurance, referrals).
- Schedule appointments and assessments in collaboration with clinical staff.
- Maintain accurate records within practice management systems.
- Communicate consistently with families to ensure smooth onboarding experience.
- Collaborate with clinical, insurance, and administrative teams to resolve client eligibility issues.
- Strong communication skills, both verbal and written, with professionalism and empathy.
- Highly organized with excellent attention to detail.
- Experience with CRM or practice management software is preferred.
- Ability to manage multiple tasks and follow up persistently.
- Previous experience in healthcare intake, customer service, or ABA therapy environment preferred.
- Ability to work remotely on US business hours.
- Reliable internet and home office setup.