Hungarian Speaking Customer Agent - Work In Sofia - Fully Paid Relocation
Mercier Consultancy Group • Miskolc, Borsod-Abaúj-Zemplén, Hungary • Debrecen, Hajdú-Bihar, Hungary
Posted: April 16, 2026
Job Description
Mercier Consultancy MD is excited to offer a Hungarian Speaking Customer Agent position based in Sofia, Bulgaria, with a fully paid relocation package. This role is ideal for Hungarian-speaking professionals seeking an international career opportunity in a vibrant city. The successful candidate will provide excellent customer service to Hungarian-speaking clients across multiple channels, fostering positive relationships and promoting customer satisfaction.
Key Responsibilities
- Deliver high-quality customer support in Hungarian via phone, email, and chat.
- Address and resolve customer inquiries, complaints, and issues effectively.
- Maintain accurate records of customer interactions in the CRM system.
- Work collaboratively with internal teams to enhance customer experience and service delivery.
- Stay informed about company products, policies, and industry developments.
- Fluency in Hungarian (both spoken and written) is required; proficiency in English is a plus.
- Prior experience in customer service or related roles is advantageous.
- Strong communication and interpersonal skills with a customer-focused approach.
- Ability to adapt to living and working in Sofia, Bulgaria.
- Proficiency with computers, CRM software, and digital communication tools.
- Excellent problem-solving skills and a positive attitude.
- Willingness to relocate with full support from the company.
Additional Content
Mercier Consultancy MD is excited to offer a Hungarian Speaking Customer Agent position based in Sofia, Bulgaria, with a fully paid relocation package. This role is ideal for Hungarian-speaking professionals seeking an international career opportunity in a vibrant city. The successful candidate will provide excellent customer service to Hungarian-speaking clients across multiple channels, fostering positive relationships and promoting customer satisfaction.
Key Responsibilities
- Deliver high-quality customer support in Hungarian via phone, email, and chat.
- Address and resolve customer inquiries, complaints, and issues effectively.
- Maintain accurate records of customer interactions in the CRM system.
- Work collaboratively with internal teams to enhance customer experience and service delivery.
- Stay informed about company products, policies, and industry developments.
- Fluency in Hungarian (both spoken and written) is required; proficiency in English is a plus.
- Prior experience in customer service or related roles is advantageous.
- Strong communication and interpersonal skills with a customer-focused approach.
- Ability to adapt to living and working in Sofia, Bulgaria.
- Proficiency with computers, CRM software, and digital communication tools.
- Excellent problem-solving skills and a positive attitude.
- Willingness to relocate with full support from the company.