Healthcare Virtual Assistant
Winning Assistants • Philippines
No Relocation
Posted: May 29, 2026
Job Description
Job Title: Healthcare Virtual Assistant
Job Code: [ML-HHHC]
Position type: Full-Time
Working Hours: 9:00 AM -6:00 PM Eastern Daylight Time, Monday - Friday
Salary rate : $5-$7 per hour
Job Responsibilities:
- Professionally answer and manage inbound calls from patients, providers, hospitals, referral sources, and insurance companies.
- Route calls accurately to appropriate departments or team members.
- Monitor and process incoming faxes daily.
- Review, organize, and route referrals and clinical documents to appropriate staff.
- Submit and manage insurance prior authorization requests.
- Follow up with insurance carriers regarding authorization status.
- Verify patient eligibility, benefits, and coverage.
- Coordinate patient visits and home health appointment
- Assist with billing processes and invoice management.
- Conduct and process patient intake documentation.
- Minimum 1 year of experience in healthcare administration, medical virtual assistance, home health, or a related healthcare setting.
- Experience with patient intake, referrals, insurance verification, and prior authorizations.
- Understanding of healthcare workflows and clinical documentation.
- Clinical education or healthcare-related background strongly preferred.
- Experience reviewing medical records and patient documentation.
- Ability to understand healthcare terminology and clinical information
Basic requirements
- Must be proficient in speaking and writing English very clearly
- Must have relevant work experience
- Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
- Must be available for video meetings with your camera on (when needed)
Technical requirements
- Device: Reliable laptop or desktop computer.
- Internet: High-speed connection (minimum 25 Mbps).
- Audio: Noise-canceling headset.
- Video: Webcam for virtual meetings.
- Workspace: Quiet, professional environment.
Additional Content
Job Title: Healthcare Virtual Assistant
Job Code: [ML-HHHC]
Position type: Full-Time
Working Hours: 9:00 AM -6:00 PM Eastern Daylight Time, Monday - Friday
Salary rate : $5-$7 per hour
Job Responsibilities:
- Professionally answer and manage inbound calls from patients, providers, hospitals, referral sources, and insurance companies.
- Route calls accurately to appropriate departments or team members.
- Monitor and process incoming faxes daily.
- Review, organize, and route referrals and clinical documents to appropriate staff.
- Submit and manage insurance prior authorization requests.
- Follow up with insurance carriers regarding authorization status.
- Verify patient eligibility, benefits, and coverage.
- Coordinate patient visits and home health appointment
- Assist with billing processes and invoice management.
- Conduct and process patient intake documentation.
- Minimum 1 year of experience in healthcare administration, medical virtual assistance, home health, or a related healthcare setting.
- Experience with patient intake, referrals, insurance verification, and prior authorizations.
- Understanding of healthcare workflows and clinical documentation.
- Clinical education or healthcare-related background strongly preferred.
- Experience reviewing medical records and patient documentation.
- Ability to understand healthcare terminology and clinical information
Basic requirements
- Must be proficient in speaking and writing English very clearly
- Must have relevant work experience
- Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
- Must be available for video meetings with your camera on (when needed)
Technical requirements
- Device: Reliable laptop or desktop computer.
- Internet: High-speed connection (minimum 25 Mbps).
- Audio: Noise-canceling headset.
- Video: Webcam for virtual meetings.
- Workspace: Quiet, professional environment.