German Speaking Sales and Account Manager - Athens, Greece
Mercier Consultancy Group • Sofia, Sofia City Province, Bulgaria • Germany
Posted: July 16, 2026
Job Description
German Speaking Sales and Account Manager
About Mercier Consultancy Group
Mercier Consultancy Group is one of Europe's most respected and forward-thinking international recruitment and business process outsourcing firms, with a proud track record of connecting exceptional multilingual talent with leading organisations across the continent. Our expertise spans a diverse range of sectors, with particular strength in Customer Support Services, where we consistently deliver workforce solutions that elevate client performance and drive sustainable growth. At Mercier Consultancy Group, we are committed to placing the right people in the right roles — and to ensuring that every candidate we represent enjoys a rewarding, successful, and fulfilling career journey.
Job Overview
Mercier Consultancy Group is delighted to present an exceptional opportunity for a driven and results-oriented professional to join our partner organisation in Athens, Greece, in the role of German Speaking Sales and Account Manager. This is a standout German-speaking job within the Customer Support Services industry, designed for candidates who combine a passion for building lasting client relationships with a proven ability to identify and convert sales opportunities. If you are seeking a German Speaking Sales and Account Manager position in Greece that offers genuine career advancement, an international working environment, and a highly competitive compensation package, this is the opportunity you have been waiting for.
Key Responsibilities
- Serve as the primary point of contact for a dedicated portfolio of German-speaking clients within the Customer Support Services sector, nurturing long-term partnerships built on trust, reliability, and consistent service excellence.
- Proactively identify upselling and cross-selling opportunities within existing accounts, presenting tailored Customer Support Services solutions that align with each client's evolving business needs.
- Conduct regular account reviews and performance check-ins with German-speaking clients to assess satisfaction levels, resolve concerns promptly, and reinforce the value of the services provided.
- Collaborate closely with internal customer support, operations, and technical teams to ensure seamless service delivery and an outstanding client experience at every touchpoint.
- Develop and maintain a healthy pipeline of new business prospects within the German-speaking market, leveraging both inbound leads and proactive outreach strategies.
- Prepare accurate sales forecasts, account reports, and performance analyses using CRM tools, ensuring full visibility of account status and commercial progress for senior management.
- Represent the company's Customer Support Services brand with professionalism and enthusiasm during client communications, virtual meetings, and presentations conducted in German.
- Stay informed on industry trends, competitor activity, and market developments within the German-speaking Customer Support Services landscape to position the business advantageously.
- Native or fluent German language proficiency (spoken and written) is essential — all client communication will be conducted in German.
- Valid EU passport (mandatory requirement for this position).
- A demonstrable background in sales, account management, or client relationship management — experience within the Customer Support Services industry is a strong advantage.
- Confident communicator with outstanding interpersonal skills and the ability to build rapport quickly with German-speaking clients across various sectors.
- Strong organisational and time-management abilities, with a results-driven mindset and the capacity to manage multiple accounts simultaneously without compromising quality.
- Proficiency in CRM platforms and standard Microsoft Office tools; familiarity with Customer Support Services workflows or ticketing systems is a plus.
- A positive, self-motivated attitude with the willingness to relocate to Athens, Greece, and embrace an exciting new professional chapter in an international environment.
Additional Content
German Speaking Sales and Account Manager
About Mercier Consultancy Group
Mercier Consultancy Group is one of Europe's most respected and forward-thinking international recruitment and business process outsourcing firms, with a proud track record of connecting exceptional multilingual talent with leading organisations across the continent. Our expertise spans a diverse range of sectors, with particular strength in Customer Support Services, where we consistently deliver workforce solutions that elevate client performance and drive sustainable growth. At Mercier Consultancy Group, we are committed to placing the right people in the right roles — and to ensuring that every candidate we represent enjoys a rewarding, successful, and fulfilling career journey.
Job Overview
Mercier Consultancy Group is delighted to present an exceptional opportunity for a driven and results-oriented professional to join our partner organisation in Athens, Greece, in the role of German Speaking Sales and Account Manager. This is a standout German-speaking job within the Customer Support Services industry, designed for candidates who combine a passion for building lasting client relationships with a proven ability to identify and convert sales opportunities. If you are seeking a German Speaking Sales and Account Manager position in Greece that offers genuine career advancement, an international working environment, and a highly competitive compensation package, this is the opportunity you have been waiting for.
Key Responsibilities
- Serve as the primary point of contact for a dedicated portfolio of German-speaking clients within the Customer Support Services sector, nurturing long-term partnerships built on trust, reliability, and consistent service excellence.
- Proactively identify upselling and cross-selling opportunities within existing accounts, presenting tailored Customer Support Services solutions that align with each client's evolving business needs.
- Conduct regular account reviews and performance check-ins with German-speaking clients to assess satisfaction levels, resolve concerns promptly, and reinforce the value of the services provided.
- Collaborate closely with internal customer support, operations, and technical teams to ensure seamless service delivery and an outstanding client experience at every touchpoint.
- Develop and maintain a healthy pipeline of new business prospects within the German-speaking market, leveraging both inbound leads and proactive outreach strategies.
- Prepare accurate sales forecasts, account reports, and performance analyses using CRM tools, ensuring full visibility of account status and commercial progress for senior management.
- Represent the company's Customer Support Services brand with professionalism and enthusiasm during client communications, virtual meetings, and presentations conducted in German.
- Stay informed on industry trends, competitor activity, and market developments within the German-speaking Customer Support Services landscape to position the business advantageously.
- Native or fluent German language proficiency (spoken and written) is essential — all client communication will be conducted in German.
- Valid EU passport (mandatory requirement for this position).
- A demonstrable background in sales, account management, or client relationship management — experience within the Customer Support Services industry is a strong advantage.
- Confident communicator with outstanding interpersonal skills and the ability to build rapport quickly with German-speaking clients across various sectors.
- Strong organisational and time-management abilities, with a results-driven mindset and the capacity to manage multiple accounts simultaneously without compromising quality.
- Proficiency in CRM platforms and standard Microsoft Office tools; familiarity with Customer Support Services workflows or ticketing systems is a plus.
- A positive, self-motivated attitude with the willingness to relocate to Athens, Greece, and embrace an exciting new professional chapter in an international environment.