German Speaking B2B Solutions Consultant - Work In Sofia, Bulgaria
Mercier Consultancy Group • Athens, Attica, Greece • Austria
Posted: August 5, 2026
Job Description
German Speaking B2B Solutions Consultant
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with world-class organizations across the European BPO and customer support services sector. We are committed to excellence, providing candidates with unparalleled career opportunities while driving long-term growth for our global partners.
Job Overview
We are currently looking for a motivated professional to fill our German Speaking B2B Solutions Consultant position in Bulgaria. This role is ideal for those seeking international career growth in the dynamic customer support services industry, offering a rewarding blend of relationship management and technical problem-solving.
Key Responsibilities
- Serve as the primary point of contact for German-speaking B2B clients, ensuring consistent service excellence.
- Manage high-value accounts within the customer support services sector by proactively addressing operational queries.
- Analyze client needs to provide tailored B2B solutions that enhance overall support efficiency.
- Collaborate with internal departments to streamline workflows and improve client retention rates.
- Maintain meticulous documentation of client interactions and solution-based outcomes in our CRM system.
- Utilize professional expertise to resolve complex technical or procedural inquiries effectively.
- Contribute to the continuous improvement of support protocols, setting a high standard for German-speaking jobs in the region.
- Native or fluent German (spoken and written).
- Valid EU passport (mandatory for this role).
- Strong proficiency in English to collaborate with our diverse international team.
- Prior experience in a B2B or customer support services environment is highly preferred.
- Excellent communication and problem-solving skills, with a passion for client-facing excellence.
- Willingness to relocate to Sofia, Bulgaria, for this on-site opportunity.
Additional Content
German Speaking B2B Solutions Consultant
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with world-class organizations across the European BPO and customer support services sector. We are committed to excellence, providing candidates with unparalleled career opportunities while driving long-term growth for our global partners.
Job Overview
We are currently looking for a motivated professional to fill our German Speaking B2B Solutions Consultant position in Bulgaria. This role is ideal for those seeking international career growth in the dynamic customer support services industry, offering a rewarding blend of relationship management and technical problem-solving.
Key Responsibilities
- Serve as the primary point of contact for German-speaking B2B clients, ensuring consistent service excellence.
- Manage high-value accounts within the customer support services sector by proactively addressing operational queries.
- Analyze client needs to provide tailored B2B solutions that enhance overall support efficiency.
- Collaborate with internal departments to streamline workflows and improve client retention rates.
- Maintain meticulous documentation of client interactions and solution-based outcomes in our CRM system.
- Utilize professional expertise to resolve complex technical or procedural inquiries effectively.
- Contribute to the continuous improvement of support protocols, setting a high standard for German-speaking jobs in the region.
- Native or fluent German (spoken and written).
- Valid EU passport (mandatory for this role).
- Strong proficiency in English to collaborate with our diverse international team.
- Prior experience in a B2B or customer support services environment is highly preferred.
- Excellent communication and problem-solving skills, with a passion for client-facing excellence.
- Willingness to relocate to Sofia, Bulgaria, for this on-site opportunity.