French Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria
Mercier Consultancy Group • Belgium • Athens, Attica, Greece
Posted: August 5, 2026
Job Description
French Speaking Fitbit Customer Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite global talent with world-class organizations. As a leader in European recruitment and BPO solutions, we specialize in curating high-impact career opportunities for professionals seeking to advance their careers while experiencing vibrant new cultures.
Job Overview
We are currently sourcing exceptional talent for a French Speaking Fitbit Customer Support Specialist position in Bulgaria. This is a unique opportunity to join the thriving Fitness & Wellness industry, providing expert guidance to users of the world’s leading wearable health technology while enjoying a premium lifestyle in the heart of Sofia.
Key Responsibilities
- Provide world-class technical and lifestyle support to French-speaking Fitbit users.
- Assist customers with device synchronization, firmware updates, and account troubleshooting to ensure seamless health tracking.
- Advise users on maximizing their fitness and wellness journey using Fitbit’s suite of data analytics and health metrics.
- Maintain high levels of customer satisfaction by delivering personalized, empathetic, and efficient communication.
- Collaborate within an international team to enhance service quality in the competitive Fitness & Wellness sector.
- Document and report user feedback to help improve the Fitbit user experience globally.
- Stay updated on the latest industry trends, ensuring you are the primary expert in the Fitness & Wellness technology space.
- Native or fluent French (spoken and written).
- Valid EU passport (mandatory).
- A passion for the Fitness & Wellness industry and a strong interest in wearable technology.
- Excellent problem-solving skills with a technical aptitude for troubleshooting consumer electronics.
- Previous experience in a customer-facing role is preferred.
- Ability to relocate to Sofia for this French Speaking Fitbit Customer Support Specialist position in Bulgaria.
Additional Content
French Speaking Fitbit Customer Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite global talent with world-class organizations. As a leader in European recruitment and BPO solutions, we specialize in curating high-impact career opportunities for professionals seeking to advance their careers while experiencing vibrant new cultures.
Job Overview
We are currently sourcing exceptional talent for a French Speaking Fitbit Customer Support Specialist position in Bulgaria. This is a unique opportunity to join the thriving Fitness & Wellness industry, providing expert guidance to users of the world’s leading wearable health technology while enjoying a premium lifestyle in the heart of Sofia.
Key Responsibilities
- Provide world-class technical and lifestyle support to French-speaking Fitbit users.
- Assist customers with device synchronization, firmware updates, and account troubleshooting to ensure seamless health tracking.
- Advise users on maximizing their fitness and wellness journey using Fitbit’s suite of data analytics and health metrics.
- Maintain high levels of customer satisfaction by delivering personalized, empathetic, and efficient communication.
- Collaborate within an international team to enhance service quality in the competitive Fitness & Wellness sector.
- Document and report user feedback to help improve the Fitbit user experience globally.
- Stay updated on the latest industry trends, ensuring you are the primary expert in the Fitness & Wellness technology space.
- Native or fluent French (spoken and written).
- Valid EU passport (mandatory).
- A passion for the Fitness & Wellness industry and a strong interest in wearable technology.
- Excellent problem-solving skills with a technical aptitude for troubleshooting consumer electronics.
- Previous experience in a customer-facing role is preferred.
- Ability to relocate to Sofia for this French Speaking Fitbit Customer Support Specialist position in Bulgaria.