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French Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

Mercier Consultancy Group Lisbon, Lisbon, Portugal • France


No Relocation

Posted: April 17, 2026

Job Description

Mercier Consultancy MD is pleased to offer an exciting opportunity for a French Speaking Customer Service Agent to join a dynamic team in Sofia, Bulgaria. This role comes with fully paid relocation, allowing you to experience a vibrant new city while contributing to outstanding customer service for French-speaking clients.


Responsibilities

  • Provide high-quality customer support to French-speaking customers via phone, email, and chat.
  • Address inquiries related to products, services, and orders promptly and professionally.
  • Resolve customer complaints and issues while maintaining a strong focus on satisfaction.
  • Accurately document customer interactions and feedback in the CRM system.
  • Collaborate with internal teams to ensure streamlined communication and issue resolution.
  • Stay informed about company products, promotions, and updates to provide knowledgeable assistance.
Mercier Consultancy MD is pleased to offer an exciting opportunity for a French Speaking Customer Service Agent to join a dynamic team in Sofia, Bulgaria. This role comes with fully paid relocation, allowing you to experience a vibrant new city while c...
  • Fluency in French (both written and spoken); proficiency in English is an advantage.
  • Previous experience in customer service, preferably in a similar role or industry.
  • Excellent communication and interpersonal skills with a customer-oriented approach.
  • Ability to manage difficult situations effectively and provide solutions.
  • Proficient with CRM systems and standard office software.
  • Willingness to relocate to Sofia, Bulgaria, with fully paid relocation support.
  • Self-motivated and able to work effectively in a team environment.

Additional Content

Mercier Consultancy MD is pleased to offer an exciting opportunity for a French Speaking Customer Service Agent to join a dynamic team in Sofia, Bulgaria. This role comes with fully paid relocation, allowing you to experience a vibrant new city while contributing to outstanding customer service for French-speaking clients.


Responsibilities

  • Provide high-quality customer support to French-speaking customers via phone, email, and chat.
  • Address inquiries related to products, services, and orders promptly and professionally.
  • Resolve customer complaints and issues while maintaining a strong focus on satisfaction.
  • Accurately document customer interactions and feedback in the CRM system.
  • Collaborate with internal teams to ensure streamlined communication and issue resolution.
  • Stay informed about company products, promotions, and updates to provide knowledgeable assistance.
Mercier Consultancy MD is pleased to offer an exciting opportunity for a French Speaking Customer Service Agent to join a dynamic team in Sofia, Bulgaria. This role comes with fully paid relocation, allowing you to experience a vibrant new city while c...
  • Fluency in French (both written and spoken); proficiency in English is an advantage.
  • Previous experience in customer service, preferably in a similar role or industry.
  • Excellent communication and interpersonal skills with a customer-oriented approach.
  • Ability to manage difficult situations effectively and provide solutions.
  • Proficient with CRM systems and standard office software.
  • Willingness to relocate to Sofia, Bulgaria, with fully paid relocation support.
  • Self-motivated and able to work effectively in a team environment.