French Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation
Patrique Mercier Recruitment By Nellie • Toulouse, Occitanie, France • Lyon, Auvergne-Rhône-Alpes, France
Posted: April 5, 2026
Job Description
Patrique Mercier Recruitment FR is thrilled to offer a fantastic opportunity for a French Speaking Customer Service Agent to join a dynamic team based in Sofia, Bulgaria. This role includes a fully paid relocation package, making it an excellent option for candidates seeking new career opportunities abroad. The successful candidate will provide top-notch customer support, ensuring a seamless experience for French-speaking clients.
Responsibilities
- Deliver exceptional customer service to French-speaking customers through phone, email, and chat.
- Assist customers with inquiries regarding orders, products, returns, and exchanges.
- Resolve complaints and issues efficiently and courteously to maintain customer satisfaction.
- Maintain up-to-date knowledge on products and company policies to assist customers accurately.
- Accurately document customer interactions and transactions in the CRM system.
- Collaborate with cross-functional teams to improve the overall customer experience.
- Participate in ongoing training to enhance skills and product knowledge.
- Fluency in French and English, both spoken and written.
- Previous experience in customer service is highly desirable.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills with a customer-centric approach.
- Proficient in using customer service software and standard office tools.
- Detail-oriented and well-organized.
- Willingness to relocate to Sofia, Bulgaria, with a fully paid relocation package.
Additional Content
Patrique Mercier Recruitment FR is thrilled to offer a fantastic opportunity for a French Speaking Customer Service Agent to join a dynamic team based in Sofia, Bulgaria. This role includes a fully paid relocation package, making it an excellent option for candidates seeking new career opportunities abroad. The successful candidate will provide top-notch customer support, ensuring a seamless experience for French-speaking clients.
Responsibilities
- Deliver exceptional customer service to French-speaking customers through phone, email, and chat.
- Assist customers with inquiries regarding orders, products, returns, and exchanges.
- Resolve complaints and issues efficiently and courteously to maintain customer satisfaction.
- Maintain up-to-date knowledge on products and company policies to assist customers accurately.
- Accurately document customer interactions and transactions in the CRM system.
- Collaborate with cross-functional teams to improve the overall customer experience.
- Participate in ongoing training to enhance skills and product knowledge.
- Fluency in French and English, both spoken and written.
- Previous experience in customer service is highly desirable.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills with a customer-centric approach.
- Proficient in using customer service software and standard office tools.
- Detail-oriented and well-organized.
- Willingness to relocate to Sofia, Bulgaria, with a fully paid relocation package.