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French Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment By Nellie Toulouse, Occitanie, France • Lyon, Auvergne-Rhône-Alpes, France


No Relocation

Posted: April 5, 2026

Job Description

Patrique Mercier Recruitment FR is thrilled to offer a fantastic opportunity for a French Speaking Customer Service Agent to join a dynamic team based in Sofia, Bulgaria. This role includes a fully paid relocation package, making it an excellent option for candidates seeking new career opportunities abroad. The successful candidate will provide top-notch customer support, ensuring a seamless experience for French-speaking clients.


Responsibilities

  • Deliver exceptional customer service to French-speaking customers through phone, email, and chat.
  • Assist customers with inquiries regarding orders, products, returns, and exchanges.
  • Resolve complaints and issues efficiently and courteously to maintain customer satisfaction.
  • Maintain up-to-date knowledge on products and company policies to assist customers accurately.
  • Accurately document customer interactions and transactions in the CRM system.
  • Collaborate with cross-functional teams to improve the overall customer experience.
  • Participate in ongoing training to enhance skills and product knowledge.
Patrique Mercier Recruitment FR is thrilled to offer a fantastic opportunity for a French Speaking Customer Service Agent to join a dynamic team based in Sofia, Bulgaria. This role includes a fully paid relocation package, making it an excellent option...
  • Fluency in French and English, both spoken and written.
  • Previous experience in customer service is highly desirable.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving skills with a customer-centric approach.
  • Proficient in using customer service software and standard office tools.
  • Detail-oriented and well-organized.
  • Willingness to relocate to Sofia, Bulgaria, with a fully paid relocation package.

Additional Content

Patrique Mercier Recruitment FR is thrilled to offer a fantastic opportunity for a French Speaking Customer Service Agent to join a dynamic team based in Sofia, Bulgaria. This role includes a fully paid relocation package, making it an excellent option for candidates seeking new career opportunities abroad. The successful candidate will provide top-notch customer support, ensuring a seamless experience for French-speaking clients.


Responsibilities

  • Deliver exceptional customer service to French-speaking customers through phone, email, and chat.
  • Assist customers with inquiries regarding orders, products, returns, and exchanges.
  • Resolve complaints and issues efficiently and courteously to maintain customer satisfaction.
  • Maintain up-to-date knowledge on products and company policies to assist customers accurately.
  • Accurately document customer interactions and transactions in the CRM system.
  • Collaborate with cross-functional teams to improve the overall customer experience.
  • Participate in ongoing training to enhance skills and product knowledge.
Patrique Mercier Recruitment FR is thrilled to offer a fantastic opportunity for a French Speaking Customer Service Agent to join a dynamic team based in Sofia, Bulgaria. This role includes a fully paid relocation package, making it an excellent option...
  • Fluency in French and English, both spoken and written.
  • Previous experience in customer service is highly desirable.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving skills with a customer-centric approach.
  • Proficient in using customer service software and standard office tools.
  • Detail-oriented and well-organized.
  • Willingness to relocate to Sofia, Bulgaria, with a fully paid relocation package.