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French-Speaking Customer Experts for an Electronics Leader - Work In Greece

Mercier Consultancy Group Lyon, Auvergne-Rhône-Alpes, France • Athens, Attica, Greece


No Relocation

Posted: May 8, 2026

Job Description

Mercier Consultancy MD is looking for dynamic French-Speaking Customer Experts to join our team supporting a leading electronics company in Greece. In this role, you will provide exceptional customer service to French-speaking customers, assisting them with product inquiries, technical support, and after-sales service to ensure complete satisfaction.


Key Responsibilities

  • Provide professional and efficient customer support to French-speaking clients via phone, email, and chat regarding electronics products and services.
  • Assist customers with technical troubleshooting, product information, warranty claims, and service requests.
  • Maintain accurate records of customer interactions using CRM systems.
  • Collaborate with internal teams to resolve customer issues effectively and promptly.
  • Stay updated on product developments, company policies, and industry trends to deliver accurate information.
  • Contribute to the improvement of customer service processes and overall customer experience.
Mercier Consultancy MD is looking for dynamic French-Speaking Customer Experts to join our team supporting a leading electronics company in Greece. In this role, you will provide exceptional customer service to French-speaking customers, assisting them...
  • Fluency in French (spoken and written) is required; good command of English is an advantage.
  • Experience in customer service or technical support, preferably in the electronics sector.
  • Strong communication, problem-solving skills, and a customer-oriented attitude.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Familiarity with CRM software and digital communication tools.
  • Willingness to relocate and work in Greece.
  • Passion for technology and commitment to delivering excellent customer experiences.

Additional Content

Mercier Consultancy MD is looking for dynamic French-Speaking Customer Experts to join our team supporting a leading electronics company in Greece. In this role, you will provide exceptional customer service to French-speaking customers, assisting them with product inquiries, technical support, and after-sales service to ensure complete satisfaction.


Key Responsibilities

  • Provide professional and efficient customer support to French-speaking clients via phone, email, and chat regarding electronics products and services.
  • Assist customers with technical troubleshooting, product information, warranty claims, and service requests.
  • Maintain accurate records of customer interactions using CRM systems.
  • Collaborate with internal teams to resolve customer issues effectively and promptly.
  • Stay updated on product developments, company policies, and industry trends to deliver accurate information.
  • Contribute to the improvement of customer service processes and overall customer experience.
Mercier Consultancy MD is looking for dynamic French-Speaking Customer Experts to join our team supporting a leading electronics company in Greece. In this role, you will provide exceptional customer service to French-speaking customers, assisting them...
  • Fluency in French (spoken and written) is required; good command of English is an advantage.
  • Experience in customer service or technical support, preferably in the electronics sector.
  • Strong communication, problem-solving skills, and a customer-oriented attitude.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Familiarity with CRM software and digital communication tools.
  • Willingness to relocate and work in Greece.
  • Passion for technology and commitment to delivering excellent customer experiences.