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French Speaking Customer Agent - Work In Sofia - Fully Paid Relocation

Mercier Consultancy Group Paris, Île-de-France, France • Athens, Attica, Greece


No Relocation

Posted: April 16, 2026

Job Description

Mercier Consultancy MD is delighted to offer an exciting role for a French Speaking Customer Agent to join our team in Sofia, Bulgaria, with a fully paid relocation package. This position is perfect for professionals fluent in French who seek to grow their career in an international customer service environment. As a Customer Agent, you will provide exceptional support to our French-speaking customers, ensuring their needs are met promptly and professionally.


Key Responsibilities

  • Deliver high-quality customer service in French via phone, email, and chat channels.
  • Handle customer inquiries, issues, and complaints effectively to achieve high satisfaction.
  • Maintain accurate and detailed records of customer interactions using CRM systems.
  • Collaborate with internal teams to enhance service quality and customer experience.
  • Stay informed about company products, services, and policies to provide accurate information.
Mercier Consultancy MD is delighted to offer an exciting role for a French Speaking Customer Agent to join our team in Sofia, Bulgaria, with a fully paid relocation package. This position is perfect for professionals fluent in French who seek to grow t...
  • Fluency in French (both spoken and written) is essential; proficiency in English is a plus.
  • Previous customer service experience is preferred, especially in a multinational environment.
  • Strong communication and interpersonal skills with a focus on customer satisfaction.
  • Ability to adapt to a new cultural and work environment.
  • Proficiency in using computers, CRM software, and digital communication tools.
  • Excellent problem-solving skills and a positive, proactive attitude.
  • Willingness to relocate to Sofia with full support provided by the company.

Additional Content

Mercier Consultancy MD is delighted to offer an exciting role for a French Speaking Customer Agent to join our team in Sofia, Bulgaria, with a fully paid relocation package. This position is perfect for professionals fluent in French who seek to grow their career in an international customer service environment. As a Customer Agent, you will provide exceptional support to our French-speaking customers, ensuring their needs are met promptly and professionally.


Key Responsibilities

  • Deliver high-quality customer service in French via phone, email, and chat channels.
  • Handle customer inquiries, issues, and complaints effectively to achieve high satisfaction.
  • Maintain accurate and detailed records of customer interactions using CRM systems.
  • Collaborate with internal teams to enhance service quality and customer experience.
  • Stay informed about company products, services, and policies to provide accurate information.
Mercier Consultancy MD is delighted to offer an exciting role for a French Speaking Customer Agent to join our team in Sofia, Bulgaria, with a fully paid relocation package. This position is perfect for professionals fluent in French who seek to grow t...
  • Fluency in French (both spoken and written) is essential; proficiency in English is a plus.
  • Previous customer service experience is preferred, especially in a multinational environment.
  • Strong communication and interpersonal skills with a focus on customer satisfaction.
  • Ability to adapt to a new cultural and work environment.
  • Proficiency in using computers, CRM software, and digital communication tools.
  • Excellent problem-solving skills and a positive, proactive attitude.
  • Willingness to relocate to Sofia with full support provided by the company.