EDI Support Staff
iSupport Worldwide • Pasig City, National Capital Region, Philippines
No Relocation
Posted: September 25, 2026
Job Description
Job Description:
- Handle daily EDI transaction tasks and keep things moving
- Spot and troubleshoot EDI errors/failures as they come up
- Work directly with trading partners to keep data flowing smoothly
- Help with basic setup and configuration of EDI processes
- Team up with SPS Commerce support, our EDI application, and ERP system to dig into and resolve EDI issues
- Contribute to documentation and keep internal teams informed
- Take on additional support tasks as needed
What we're looking for:
- 3-5 years of experience
- Some hands-on EDI experience (850s, 855s, 856s, 810s, etc.) is a big plus
- Comfortable with EDI platforms (SPS Commerce experience preferred) and ERP systems
- Solid communicator, both with both trading partners and internal teams
- Organized and detail-oriented when it comes to documentation
- Able to work US time zone hours
Additional Content
Job Description:
- Handle daily EDI transaction tasks and keep things moving
- Spot and troubleshoot EDI errors/failures as they come up
- Work directly with trading partners to keep data flowing smoothly
- Help with basic setup and configuration of EDI processes
- Team up with SPS Commerce support, our EDI application, and ERP system to dig into and resolve EDI issues
- Contribute to documentation and keep internal teams informed
- Take on additional support tasks as needed
What we're looking for:
- 3-5 years of experience
- Some hands-on EDI experience (850s, 855s, 856s, 810s, etc.) is a big plus
- Comfortable with EDI platforms (SPS Commerce experience preferred) and ERP systems
- Solid communicator, both with both trading partners and internal teams
- Organized and detail-oriented when it comes to documentation
- Able to work US time zone hours