Dutch speaking Customer Service role for Tourism industry - remote in Greece
Patrique Mercier Recruitment By Cyriel • Greece • Belgium
Posted: February 25, 2026
Job Description
Patrique Mercier Recruitment ES is thrilled to offer a unique opportunity for Dutch-speaking professionals to join our Customer Service team in the Tourism industry, working remotely from beautiful Greece. This position is perfect for those who have a passion for travel and a knack for providing outstanding customer support. As a member of our team, you will engage Dutch-speaking customers, assisting them with their travel inquiries and ensuring they have an enriching experience. Embrace the flexibility of remote work while making a positive impact in the tourism sector!
Responsibilities
- Engage with Dutch-speaking customers through phone, email, and chat, addressing inquiries related to tourism products and services.
- Provide detailed information about travel destinations, accommodations, and activities to enhance the customer experience.
- Assist customers in planning their trips, making reservations, and providing support during their journeys.
- Resolve any issues or complaints promptly, ensuring a high level of customer satisfaction.
- Document customer interactions and feedback in the CRM system for tracking and service improvement purposes.
- Work collaboratively with team members to identify opportunities for enhancing service quality and customer satisfaction.
- Stay informed about tourism trends and product offerings to provide knowledgeable assistance to customers.
- Fluency in Dutch (both spoken and written) is essential.
- Strong dedication to customer service and a passion for the tourism industry.
- Prior experience in a customer service role, particularly in tourism or hospitality, is preferred.
- Exceptional communication and interpersonal skills.
- Ability to manage multiple inquiries and work effectively in a remote environment.
- A proactive and friendly attitude with strong problem-solving abilities.
- An enthusiasm for travel and knowledge of popular destinations is a plus.
- Must hold an EU passport.
Additional Content
Patrique Mercier Recruitment ES is thrilled to offer a unique opportunity for Dutch-speaking professionals to join our Customer Service team in the Tourism industry, working remotely from beautiful Greece. This position is perfect for those who have a passion for travel and a knack for providing outstanding customer support. As a member of our team, you will engage Dutch-speaking customers, assisting them with their travel inquiries and ensuring they have an enriching experience. Embrace the flexibility of remote work while making a positive impact in the tourism sector!
Responsibilities
- Engage with Dutch-speaking customers through phone, email, and chat, addressing inquiries related to tourism products and services.
- Provide detailed information about travel destinations, accommodations, and activities to enhance the customer experience.
- Assist customers in planning their trips, making reservations, and providing support during their journeys.
- Resolve any issues or complaints promptly, ensuring a high level of customer satisfaction.
- Document customer interactions and feedback in the CRM system for tracking and service improvement purposes.
- Work collaboratively with team members to identify opportunities for enhancing service quality and customer satisfaction.
- Stay informed about tourism trends and product offerings to provide knowledgeable assistance to customers.
- Fluency in Dutch (both spoken and written) is essential.
- Strong dedication to customer service and a passion for the tourism industry.
- Prior experience in a customer service role, particularly in tourism or hospitality, is preferred.
- Exceptional communication and interpersonal skills.
- Ability to manage multiple inquiries and work effectively in a remote environment.
- A proactive and friendly attitude with strong problem-solving abilities.
- An enthusiasm for travel and knowledge of popular destinations is a plus.
- Must hold an EU passport.