Dutch Speaking Customer Service Agent For Miele - Work In Greece
Mercier Consultancy Group • Bulgaria • Poland
Posted: February 5, 2026
Job Description
Mercier Consultancy MD is delighted to announce the opening for a Dutch Speaking Customer Service Agent to join the esteemed team at Miele, a leading brand in home appliances. This role allows you to work in the beautiful setting of Greece, where you will provide unparalleled support to Dutch-speaking customers, ensuring they receive the best service possible for their Miele products.
Responsibilities
- Provide exceptional customer service to Dutch-speaking clients through phone, email, and chat regarding inquiries about Miele appliances.
- Educate customers on product features, assist with troubleshooting, and handle order-related questions.
- Address and resolve customer complaints with a professional and courteous demeanor.
- Maintain accurate records of customer interactions and documentation in the CRM system.
- Collaborate with various teams to enhance service delivery and customer satisfaction.
- Stay updated on product knowledge, promotions, and best practices to better assist clients.
- Fluency in Dutch (both written and spoken); proficiency in English is an advantage.
- Experience in customer service, preferably in the appliance or consumer goods sector.
- Strong communication skills and a passion for delivering excellent customer service.
- Able to handle difficult situations with professionalism and efficiency.
- Familiarity with CRM systems and computer literacy.
- Self-motivated and able to work independently in a remote setting.
- A genuine interest in home appliances and a willingness to represent the Miele brand positively.
Additional Content
Mercier Consultancy MD is delighted to announce the opening for a Dutch Speaking Customer Service Agent to join the esteemed team at Miele, a leading brand in home appliances. This role allows you to work in the beautiful setting of Greece, where you will provide unparalleled support to Dutch-speaking customers, ensuring they receive the best service possible for their Miele products.
Responsibilities
- Provide exceptional customer service to Dutch-speaking clients through phone, email, and chat regarding inquiries about Miele appliances.
- Educate customers on product features, assist with troubleshooting, and handle order-related questions.
- Address and resolve customer complaints with a professional and courteous demeanor.
- Maintain accurate records of customer interactions and documentation in the CRM system.
- Collaborate with various teams to enhance service delivery and customer satisfaction.
- Stay updated on product knowledge, promotions, and best practices to better assist clients.
- Fluency in Dutch (both written and spoken); proficiency in English is an advantage.
- Experience in customer service, preferably in the appliance or consumer goods sector.
- Strong communication skills and a passion for delivering excellent customer service.
- Able to handle difficult situations with professionalism and efficiency.
- Familiarity with CRM systems and computer literacy.
- Self-motivated and able to work independently in a remote setting.
- A genuine interest in home appliances and a willingness to represent the Miele brand positively.