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Dutch Speaking Customer Service Agent For Booking.com - Work In Greece

Mercier Consultancy GroupGreece


No Relocation

Posted: February 5, 2026

Job Description

Mercier Consultancy MD is delighted to present an exciting opportunity for a Dutch Speaking Customer Service Agent for Booking.com, with the chance to work in the beautiful setting of Greece. In this role, you will provide outstanding customer support to Dutch-speaking clients, assisting them with their travel bookings and inquiries while ensuring a seamless experience.


Responsibilities

  • Assist Dutch-speaking customers through phone, email, and chat with inquiries related to travel bookings, accommodations, and other services offered by Booking.com.
  • Provide detailed information about properties, pricing, and availability, while helping customers make informed decisions.
  • Resolve issues and complaints with a focus on delivering excellent customer satisfaction.
  • Maintain accurate records of customer interactions in the CRM system for tracking inquiries and feedback.
  • Work closely with team members to ensure a collaborative approach to customer service and problem resolution.
  • Stay updated on industry trends and Booking.com promotions to offer relevant assistance to customers.
Mercier Consultancy MD is delighted to present an exciting opportunity for a Dutch Speaking Customer Service Agent for Booking.com, with the chance to work in the beautiful setting of Greece. In this role, you will provide outstanding customer support ...
  • Fluency in Dutch (both written and spoken); proficiency in English is required.
  • Previous experience in customer service, especially in the travel or hospitality sector, is a plus.
  • Strong communication skills with a dedication to providing exceptional customer service.
  • A natural problem-solver with the ability to handle various customer requests efficiently.
  • Proficient in using CRM systems and standard software applications.
  • Self-driven and capable of working independently in a remote environment.
  • A passion for travel and a desire to help customers create memorable experiences.

Additional Content

Mercier Consultancy MD is delighted to present an exciting opportunity for a Dutch Speaking Customer Service Agent for Booking.com, with the chance to work in the beautiful setting of Greece. In this role, you will provide outstanding customer support to Dutch-speaking clients, assisting them with their travel bookings and inquiries while ensuring a seamless experience.


Responsibilities

  • Assist Dutch-speaking customers through phone, email, and chat with inquiries related to travel bookings, accommodations, and other services offered by Booking.com.
  • Provide detailed information about properties, pricing, and availability, while helping customers make informed decisions.
  • Resolve issues and complaints with a focus on delivering excellent customer satisfaction.
  • Maintain accurate records of customer interactions in the CRM system for tracking inquiries and feedback.
  • Work closely with team members to ensure a collaborative approach to customer service and problem resolution.
  • Stay updated on industry trends and Booking.com promotions to offer relevant assistance to customers.
Mercier Consultancy MD is delighted to present an exciting opportunity for a Dutch Speaking Customer Service Agent for Booking.com, with the chance to work in the beautiful setting of Greece. In this role, you will provide outstanding customer support ...
  • Fluency in Dutch (both written and spoken); proficiency in English is required.
  • Previous experience in customer service, especially in the travel or hospitality sector, is a plus.
  • Strong communication skills with a dedication to providing exceptional customer service.
  • A natural problem-solver with the ability to handle various customer requests efficiently.
  • Proficient in using CRM systems and standard software applications.
  • Self-driven and capable of working independently in a remote environment.
  • A passion for travel and a desire to help customers create memorable experiences.