Dutch Speaking Customer Service Agent For Avis - Work In Greece
Mercier Consultancy Group • Latvia
Posted: February 5, 2026
Job Description
Mercier Consultancy MD is delighted to present an exciting opportunity for a Dutch Speaking Customer Service Agent for Avis, one of the leading global car rental services. This role is based in beautiful Greece, where you'll provide exceptional service to Dutch-speaking customers, ensuring they have a seamless and pleasant experience with Avis.
Responsibilities
- Assist Dutch-speaking customers via phone, email, and chat with inquiries related to car rentals and services offered by Avis.
- Provide information on rental processes, vehicle options, and pricing to help customers make informed decisions.
- Handle and resolve any customer complaints or issues efficiently and professionally.
- Record all customer interactions in the CRM system, ensuring accurate documentation and follow-up.
- Collaborate with team members to improve service quality and customer satisfaction.
- Stay updated on Avis products, promotions, and procedures to provide accurate and helpful information.
- Fluency in Dutch (both written and spoken); proficiency in English is beneficial.
- Previous experience in customer service, particularly in the rental or travel industry is a plus.
- Strong communication skills with a focus on delivering exceptional customer service.
- Aptitude for problem-solving and handling customer inquiries with professionalism.
- Proficient in CRM systems and comfortable using standard office applications.
- Self-starter with the ability to work independently in a remote environment.
- Willingness to adapt to new challenges and a solid interest in the travel and rental industry.
Additional Content
Mercier Consultancy MD is delighted to present an exciting opportunity for a Dutch Speaking Customer Service Agent for Avis, one of the leading global car rental services. This role is based in beautiful Greece, where you'll provide exceptional service to Dutch-speaking customers, ensuring they have a seamless and pleasant experience with Avis.
Responsibilities
- Assist Dutch-speaking customers via phone, email, and chat with inquiries related to car rentals and services offered by Avis.
- Provide information on rental processes, vehicle options, and pricing to help customers make informed decisions.
- Handle and resolve any customer complaints or issues efficiently and professionally.
- Record all customer interactions in the CRM system, ensuring accurate documentation and follow-up.
- Collaborate with team members to improve service quality and customer satisfaction.
- Stay updated on Avis products, promotions, and procedures to provide accurate and helpful information.
- Fluency in Dutch (both written and spoken); proficiency in English is beneficial.
- Previous experience in customer service, particularly in the rental or travel industry is a plus.
- Strong communication skills with a focus on delivering exceptional customer service.
- Aptitude for problem-solving and handling customer inquiries with professionalism.
- Proficient in CRM systems and comfortable using standard office applications.
- Self-starter with the ability to work independently in a remote environment.
- Willingness to adapt to new challenges and a solid interest in the travel and rental industry.