Director, Strategic Accounts

Job Description

• This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, Strategic Accounts in the United States. This role is a high-impact leadership opportunity focused on driving revenue growth across a portfolio of strategic enterprise accounts within regulated and complex industries. You will lead and scale a team of Strategic Account Executives responsible for expanding existing customer relationships and accelerating cross-sell opportunities across a global communications and customer engagement platform. The position blends people leadership, consultative enterprise sales, and strategic account expansion in a fast-moving, metrics-driven environment. You will partner closely with cross-functional stakeholders across sales, product, and operations to shape deal strategy and execution. This is a highly visible role where your leadership directly influences regional performance, forecasting accuracy, and customer success outcomes. You will also play a key role in building a high-performance culture focused on accountability, collaboration, and customer value creation. The environment is remote-first, dynamic, and designed for leaders who thrive in scale and complexity.
• Accountabilities: In this role, you will be responsible for leading a high-performing Strategic Accounts organization, driving revenue expansion, and ensuring strong execution across enterprise customer relationships. You will balance hands-on leadership with strategic planning to ensure pipeline health, forecasting accuracy, and consistent performance across your team. Lead, coach, and develop a team of 6–8 Strategic Account Executives focused on enterprise account expansion and cross-sell growth Drive pipeline development, deal progression, and execution of complex, multi-stakeholder enterprise opportunities Own forecasting accuracy, CRM discipline, and performance reporting for the regional portfolio Conduct weekly 1:1s, provide deal coaching, and support long-term career development of team members Partner cross-functionally with sales engineering, product, and customer success to execute strategic account plans Support high-value customer and executive-level meetings to strengthen relationships and accelerate deal cycles Ensure consistent application of a consultative, value-based sales approach across all accounts Requirements This role requires a seasoned sales leader with a strong background in enterprise SaaS or technical solutions selling, combined with proven experience managing high-performing account teams in complex environments. 8+ years of experience in technical solutions or enterprise SaaS sales 4+ years of experience leading and managing teams of account executives or strategic account managers Strong track record of driving revenue growth, forecasting accuracy, and pipeline management in enterprise accounts Experience working with communication platforms, contact center solutions, messaging, or related technologies is highly desirable Demonstrated ability to build consultative relationships with senior stakeholders and C-level executives Strong analytical mindset with experience using data to guide sales strategy and performance management Excellent communication, prioritization, and organizational leadership skills Bachelor’s degree or equivalent professional experience Benefits Competitive base salary with commission eligibility Equity participation in a high-growth technology organization Comprehensive healthcare coverage (medical, dental, and vision) Generous paid time off, parental leave, and wellness programs Retirement savings plan (401k) Remote-first work environment with flexibility and autonomy Professional development and leadership growth opportunities Opportunity to work on global-scale enterprise customer challenges.
• How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
• We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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