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Digital Project Manager
oliver • London, England, United Kingdom
No Relocation
Posted: April 17, 2026
Job Description
Role: Digital Project Manager
Location: London, United Kingdom
About the role:
We are seeking a dynamic and experienced Digital Project Manager to build, lead, and scale our new European Content Operations team. This is a foundational role responsible for establishing and managing the processes for digital product content upload, syndication, and monitoring across multiple European markets for some leading brands in the Beauty & Personal care industry. You will manage a growing team of Content Managers and Digital Shelf Analysts, ensuring the brands shine online through accurate, complete, and rapidly deployed content. This role is critical for driving e-commerce excellence and requires a blend of team leadership, operational expertise, and process optimization skills.
What you will be doing:
- Team Leadership & Development:
- Lead, mentor, and manage a team of initially 4-5 Content Managers and Digital Shelf Analysts.
- Plan and execute the scaling of the team to potentially 30+ members as geographical scope expands.
- Develop and manage robust onboarding processes for new team members.
- Foster a collaborative, high-performance team culture focused on accuracy and efficiency.
- Content Operations Management:
- Oversee the end-to-end digital content lifecycle, including efficient upload and syndication to retailer platforms, primarily leveraging PIM/DAM systems (experience with Salsify is a plus).
- Ensure content compliance, completeness, and competitiveness, following brand guidelines and retailer requirements across multiple markets (starting with UK, IE, ES, & PT).
- Manage workflows to ensure timely delivery of new PDP information, PDP updates and merchandising content to local markets.
- Digital Shelf Monitoring & Optimization:
- Utilize digital shelf analytics tools (experience with Data Impact is a plus) to monitor content compliance, completeness, and competitiveness on retailer websites.
- Analyze data to identify areas for improvement and work with the team to enhance content scores and overall digital shelf presence.
- Process Improvement & Documentation:
- Develop, implement, and continuously refine standard operating procedures (SOPs) for content management, syndication, and monitoring.
- Maintain comprehensive process documentation and ensure team adherence.
- Identify opportunities for automation and efficiency gains within content workflows and tool usage.
- Manage user access and logins for relevant content platforms.
- Stakeholder Management:
- Collaborate closely with internal stakeholders, including e-Commerce Key Account Managers (eKAMs), Sales, and Marketing teams across relevant markets, to ensure content meets commercial needs.
- Liaise with external retailer contacts as needed regarding content requirements and syndication.
- Project Management:
- Manage multiple content-related projects simultaneously, ensuring deadlines and objectives are met.
- Track team capacity and project status, providing regular updates to leadership.
What you need to be great in this role:
- 5+ years of experience in digital content management, including hands-on experience with Product Information Management (PIM) and/or Digital Asset Management (DAM) systems.
- Proven experience in leading, managing, and developing a team.
- Strong project management skills with a demonstrated ability to manage complex workflows, timelines, and resources effectively.
- Excellent communication skills (written and verbal) with the ability to collaborate effectively across different teams and cultures.
- Experience working within the Consumer Packaged Goods (CPG) industry.
- Experience working with Amazon Vendor Central or Seller Central
- Detail-oriented with a strong focus on accuracy and quality control.
- Proactive problem-solver with an aptitude for process improvement.
- Ability to thrive in a fast-paced, dynamic, and evolving global environment.
- Self-motivated and disciplined, with the ability to work effectively in a fully remote setting.
- Direct experience using Salsify for content syndication.
- Direct experience using Data Impact or similar digital shelf analytics tools.
- Experience within the Beauty industry is strongly preferred.
- Knowledge of the European e-commerce landscape.
- Experience in scaling teams and processes across multiple countries/regions.
- Experience working within a large, matrixed global organization.
Req ID: 17046
#LI-CK1 #LI-Hybrid #LI-midsenior
Additional Content
Role: Digital Project Manager
Location: London, United Kingdom
About the role:
We are seeking a dynamic and experienced Digital Project Manager to build, lead, and scale our new European Content Operations team. This is a foundational role responsible for establishing and managing the processes for digital product content upload, syndication, and monitoring across multiple European markets for some leading brands in the Beauty & Personal care industry. You will manage a growing team of Content Managers and Digital Shelf Analysts, ensuring the brands shine online through accurate, complete, and rapidly deployed content. This role is critical for driving e-commerce excellence and requires a blend of team leadership, operational expertise, and process optimization skills.
What you will be doing:
- Team Leadership & Development:
- Lead, mentor, and manage a team of initially 4-5 Content Managers and Digital Shelf Analysts.
- Plan and execute the scaling of the team to potentially 30+ members as geographical scope expands.
- Develop and manage robust onboarding processes for new team members.
- Foster a collaborative, high-performance team culture focused on accuracy and efficiency.
- Content Operations Management:
- Oversee the end-to-end digital content lifecycle, including efficient upload and syndication to retailer platforms, primarily leveraging PIM/DAM systems (experience with Salsify is a plus).
- Ensure content compliance, completeness, and competitiveness, following brand guidelines and retailer requirements across multiple markets (starting with UK, IE, ES, & PT).
- Manage workflows to ensure timely delivery of new PDP information, PDP updates and merchandising content to local markets.
- Digital Shelf Monitoring & Optimization:
- Utilize digital shelf analytics tools (experience with Data Impact is a plus) to monitor content compliance, completeness, and competitiveness on retailer websites.
- Analyze data to identify areas for improvement and work with the team to enhance content scores and overall digital shelf presence.
- Process Improvement & Documentation:
- Develop, implement, and continuously refine standard operating procedures (SOPs) for content management, syndication, and monitoring.
- Maintain comprehensive process documentation and ensure team adherence.
- Identify opportunities for automation and efficiency gains within content workflows and tool usage.
- Manage user access and logins for relevant content platforms.
- Stakeholder Management:
- Collaborate closely with internal stakeholders, including e-Commerce Key Account Managers (eKAMs), Sales, and Marketing teams across relevant markets, to ensure content meets commercial needs.
- Liaise with external retailer contacts as needed regarding content requirements and syndication.
- Project Management:
- Manage multiple content-related projects simultaneously, ensuring deadlines and objectives are met.
- Track team capacity and project status, providing regular updates to leadership.
What you need to be great in this role:
- 5+ years of experience in digital content management, including hands-on experience with Product Information Management (PIM) and/or Digital Asset Management (DAM) systems.
- Proven experience in leading, managing, and developing a team.
- Strong project management skills with a demonstrated ability to manage complex workflows, timelines, and resources effectively.
- Excellent communication skills (written and verbal) with the ability to collaborate effectively across different teams and cultures.
- Experience working within the Consumer Packaged Goods (CPG) industry.
- Experience working with Amazon Vendor Central or Seller Central
- Detail-oriented with a strong focus on accuracy and quality control.
- Proactive problem-solver with an aptitude for process improvement.
- Ability to thrive in a fast-paced, dynamic, and evolving global environment.
- Self-motivated and disciplined, with the ability to work effectively in a fully remote setting.
- Direct experience using Salsify for content syndication.
- Direct experience using Data Impact or similar digital shelf analytics tools.
- Experience within the Beauty industry is strongly preferred.
- Knowledge of the European e-commerce landscape.
- Experience in scaling teams and processes across multiple countries/regions.
- Experience working within a large, matrixed global organization.
Req ID: 17046
#LI-CK1 #LI-Hybrid #LI-midsenior