Digital Experience Specialist

Description

• Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents. At Medallia, we hire the whole person. Role Summary At Medallia, we don’t just implement software; we transform organizational culture through data. As a Consultant specialised in Digital Experience, your mission goes beyond technical configuration to become a strategic partner for our clients. Your primary value lies in your ability to interpret the wealth of information captured by Medallia, transforming it into critical insights that guide the client’s business decisions and ensure they extract the maximum possible value from our platform. Why Join Medallia? Be a Catalyst for Change: You will have the opportunity to directly influence how the world’s largest brands interact with their customers. Culture of Innovation & Consulting: Join a team that values intellectual curiosity, where your analytical skills have a direct impact on both our product and the client’s strategy. The Gold Standard in CX: Work with the market-leading technology in Experience Management (XM), powered by the most advanced AI, within a global environment of continuous learning and collaboration. This role is based remotely in Pune. Candidates for this position are required to reside within the Pune metropolitan area. Relocation support is not available at this time. Responsibilities Qualifications Minimum Qualifications: Preferred Qualifications: At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at [email protected]. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.