Desktop Systems Engineer I
opploans • Chicago
Posted: January 21, 2026
Job Description
About the job:
The Desktop Engineer will be responsible for providing technical support and expertise in the deployment, management and maintenance of workstations operating systems and software. This role requires strong problem-solving skills and the ability to work independently as well in a team in a fast paced environment. The Desktop Engineer will also be involved in system upgrades, troubleshooting and ensuring seamless integration of new technology within OppFi.
What you get to do:
- Design, build and manage workstation configuration management platform
- Package, test and deploy applications and configurations across the enterprise
- Deploy Windows and Mac OS along with 3rd party patches across the computing environment
- Remediation of Vulnerabilities on workstations
- Develop policies, procedures, and best practices for our Service Desk
- Be part of cross-team projects with Security and Platform Engineering
- Manage our office systems and operations
- Partner with the design and maintenance of our hybrid work environment
- Maintain an imaging solution for Windows and Mac OS deployment
- Remediation of vulnerabilities on Windows and Mac workstations along with various network devices
- Mentor and develop junior team members
- Upgrade and maintain firmware on various network and IT related infrastructure.
- Develop policies, procedures, and best practices
- Be part of cross-team projects with other technology teams
- Part of an on-call rotation
What you will bring to the team:
- 3+ years experience scripting required (Powershell preferred, Bash or Python)
- 3+ years experience building and managing either SCCM, Intune, NinjaRMM, Kaseya, or Jamf
- 3+ years experience standardizing and managing Windows and Mac systems
- 3+ years experience in remediation of vulnerabilities discovered on workstations
- Experience with Atlassian productivity tools to provide ticket updates and team documentation
- Experience managing users and computers within Active Directory and working knowledge of Group Policy Objects
- Experience working in and supporting a hybrid environment
- Basic network knowledge to troubleshoot device connectivity(WIFI, VLANs, etc)
- Experience managing users and computers within Active Directory
Reports to: Manager, IT Operations
Job Level: Tech 1
***Please note that this role is not fully remote. This is a hybrid position in Chicago and will require occasional in-office presence***
Additional Content
About the job:
The Desktop Engineer will be responsible for providing technical support and expertise in the deployment, management and maintenance of workstations operating systems and software. This role requires strong problem-solving skills and the ability to work independently as well in a team in a fast paced environment. The Desktop Engineer will also be involved in system upgrades, troubleshooting and ensuring seamless integration of new technology within OppFi.
What you get to do:
- Design, build and manage workstation configuration management platform
- Package, test and deploy applications and configurations across the enterprise
- Deploy Windows and Mac OS along with 3rd party patches across the computing environment
- Remediation of Vulnerabilities on workstations
- Develop policies, procedures, and best practices for our Service Desk
- Be part of cross-team projects with Security and Platform Engineering
- Manage our office systems and operations
- Partner with the design and maintenance of our hybrid work environment
- Maintain an imaging solution for Windows and Mac OS deployment
- Remediation of vulnerabilities on Windows and Mac workstations along with various network devices
- Mentor and develop junior team members
- Upgrade and maintain firmware on various network and IT related infrastructure.
- Develop policies, procedures, and best practices
- Be part of cross-team projects with other technology teams
- Part of an on-call rotation
What you will bring to the team:
- 3+ years experience scripting required (Powershell preferred, Bash or Python)
- 3+ years experience building and managing either SCCM, Intune, NinjaRMM, Kaseya, or Jamf
- 3+ years experience standardizing and managing Windows and Mac systems
- 3+ years experience in remediation of vulnerabilities discovered on workstations
- Experience with Atlassian productivity tools to provide ticket updates and team documentation
- Experience managing users and computers within Active Directory and working knowledge of Group Policy Objects
- Experience working in and supporting a hybrid environment
- Basic network knowledge to troubleshoot device connectivity(WIFI, VLANs, etc)
- Experience managing users and computers within Active Directory
Reports to: Manager, IT Operations
Job Level: Tech 1
***Please note that this role is not fully remote. This is a hybrid position in Chicago and will require occasional in-office presence***