Dermatology Team: Lead Roles - Receptionist and Authorizations
Staffing for Doctors • Philippines
Posted: April 3, 2026
Job Description
Overview
We are hiring a team of high-performing Virtual Assistants to support a fast-paced Dermatology and Med Spa practice. This includes patient coordination, cosmetic outreach, social media support, and insurance authorizations.
This role requires individuals who are camera-on during shift, highly committed, and able to deliver excellent communication with minimal to no accent for patient-facing tasks.
Candidates must have experience in USA dermatology, med spa, or aesthetic environments, and familiarity with ModMed EMR (preferred).
OverviewWe are hiring a team of high-performing Virtual Assistants to support a fast-paced Dermatology and Med Spa practice. This includes patient coordination, cosmetic outreach, social media support, and insurance authorizations.This role requires in...Lead Roles (2 Positions)
A. Lead Receptionist (Front Desk Lead)
- Oversee scheduling workflows and call handling
- Ensure quality of patient communication
- Monitor team performance (calls, bookings, responsiveness)
- Support escalation handling and patient concerns
- Maintain workflow efficiency across front desk operations
B. Lead Authorization VA
- Manage prior authorizations and insurance approvals
- Oversee submission, follow-ups, and approvals
- Ensure compliance with payer requirements
- Support denial prevention strategies
- Coordinate closely with billing and clinical teams
Systems & Tools
- ModMed EMR (preferred)
- Phone systems (RingCentral or similar)
- Social media platforms (Instagram, TikTok, Facebook)
- AI tools for video/content creation
Qualifications
- Experience in Dermatology / Med Spa / Aesthetics (required)
- Strong English communication skills (minimal to no accent)
- Experience in patient coordination, scheduling, or medical VA
- Familiarity with insurance verification / authorizations (for relevant roles)
- Experience with social media or content creation (for marketing roles)
- Ability to work with camera ON during shift
- Reliable, committed, and able to work long-term
What We’re Looking For
- Proactive and accountable
- High attention to detail
- Strong work ethic and consistency
- Able to multitask in a fast-paced environment
- Team players who can also work independently
Additional Content
Overview
We are hiring a team of high-performing Virtual Assistants to support a fast-paced Dermatology and Med Spa practice. This includes patient coordination, cosmetic outreach, social media support, and insurance authorizations.
This role requires individuals who are camera-on during shift, highly committed, and able to deliver excellent communication with minimal to no accent for patient-facing tasks.
Candidates must have experience in USA dermatology, med spa, or aesthetic environments, and familiarity with ModMed EMR (preferred).
OverviewWe are hiring a team of high-performing Virtual Assistants to support a fast-paced Dermatology and Med Spa practice. This includes patient coordination, cosmetic outreach, social media support, and insurance authorizations.This role requires in...Lead Roles (2 Positions)
A. Lead Receptionist (Front Desk Lead)
- Oversee scheduling workflows and call handling
- Ensure quality of patient communication
- Monitor team performance (calls, bookings, responsiveness)
- Support escalation handling and patient concerns
- Maintain workflow efficiency across front desk operations
B. Lead Authorization VA
- Manage prior authorizations and insurance approvals
- Oversee submission, follow-ups, and approvals
- Ensure compliance with payer requirements
- Support denial prevention strategies
- Coordinate closely with billing and clinical teams
Systems & Tools
- ModMed EMR (preferred)
- Phone systems (RingCentral or similar)
- Social media platforms (Instagram, TikTok, Facebook)
- AI tools for video/content creation
Qualifications
- Experience in Dermatology / Med Spa / Aesthetics (required)
- Strong English communication skills (minimal to no accent)
- Experience in patient coordination, scheduling, or medical VA
- Familiarity with insurance verification / authorizations (for relevant roles)
- Experience with social media or content creation (for marketing roles)
- Ability to work with camera ON during shift
- Reliable, committed, and able to work long-term
What We’re Looking For
- Proactive and accountable
- High attention to detail
- Strong work ethic and consistency
- Able to multitask in a fast-paced environment
- Team players who can also work independently