Danish Speaking Customer Support Jobs - Work In Sofia
Mercier Consultancy Group • Poland • Denmark
Posted: April 20, 2026
Job Description
Mercier Consultancy MD invites applicants for Danish Speaking Customer Support positions based in Sofia. This role is ideal for individuals fluent in Danish who are enthusiastic about delivering exceptional customer service. You will serve as a vital point of contact, assisting Danish-speaking customers by addressing their questions, concerns, and providing solutions to ensure a positive experience.
Key Responsibilities
- Provide high-quality customer service to Danish-speaking clients via phone, email, and chat.
- Resolve inquiries, issues, and complaints efficiently and courteously.
- Maintain detailed records of customer interactions and resolutions.
- Collaborate with internal teams to enhance customer satisfaction and service efficiency.
- Stay informed about product updates to accurately assist customers.
- Fluent in Danish (written and spoken); English skills are a plus.
- Experience in customer support or related roles is preferred but not mandatory.
- Strong communication and problem-solving skills.
- Ability to multitask and handle challenging situations professionally.
- Familiarity with customer service software is advantageous.
- Positive attitude and eagerness to learn.
- Attention to detail and strong organizational skills.
Additional Content
Mercier Consultancy MD invites applicants for Danish Speaking Customer Support positions based in Sofia. This role is ideal for individuals fluent in Danish who are enthusiastic about delivering exceptional customer service. You will serve as a vital point of contact, assisting Danish-speaking customers by addressing their questions, concerns, and providing solutions to ensure a positive experience.
Key Responsibilities
- Provide high-quality customer service to Danish-speaking clients via phone, email, and chat.
- Resolve inquiries, issues, and complaints efficiently and courteously.
- Maintain detailed records of customer interactions and resolutions.
- Collaborate with internal teams to enhance customer satisfaction and service efficiency.
- Stay informed about product updates to accurately assist customers.
- Fluent in Danish (written and spoken); English skills are a plus.
- Experience in customer support or related roles is preferred but not mandatory.
- Strong communication and problem-solving skills.
- Ability to multitask and handle challenging situations professionally.
- Familiarity with customer service software is advantageous.
- Positive attitude and eagerness to learn.
- Attention to detail and strong organizational skills.