Customer Support Operator Argentina
Talentgrator • Argentina
Posted: May 29, 2026
Job Description
International iGaming company launching and developing online casino products for LATAM markets.
The company operates in a distributed format and focuses on customer satisfaction, operational efficiency, and long-term growth.
About the Role
We are looking for a Customer Support Operator for the Argentina market who will assist players via live chat and email, resolve payment and technical issues, and maintain high-quality customer support.
The role requires strong communication skills, stress resistance, and readiness to work in shifts.
Key Responsibilities
- Support users via live chat and email
- Assist players with verification, deposits, withdrawals, and bonuses
- Resolve payment and technical issues
- Escalate complex cases to relevant departments
- Maintain high customer satisfaction
- Follow company policies and responsible gaming standards
- Experience in customer support or online communication
- Strong communication skills
- Ability to multitask and work under pressure
- English — Intermediate or higher
- Spanish — Advanced
- Confident PC user
- Experience with CRM systems and live chat tools
Nice to Have
- Experience in iGaming industry
- Understanding of payment systems and fraud prevention basics
- Experience with shift work
- Experience with online casino products and bonuses
- Experience using AI tools and automation platforms
Additional Content
International iGaming company launching and developing online casino products for LATAM markets.
The company operates in a distributed format and focuses on customer satisfaction, operational efficiency, and long-term growth.
About the Role
We are looking for a Customer Support Operator for the Argentina market who will assist players via live chat and email, resolve payment and technical issues, and maintain high-quality customer support.
The role requires strong communication skills, stress resistance, and readiness to work in shifts.
Key Responsibilities
- Support users via live chat and email
- Assist players with verification, deposits, withdrawals, and bonuses
- Resolve payment and technical issues
- Escalate complex cases to relevant departments
- Maintain high customer satisfaction
- Follow company policies and responsible gaming standards
- Experience in customer support or online communication
- Strong communication skills
- Ability to multitask and work under pressure
- English — Intermediate or higher
- Spanish — Advanced
- Confident PC user
- Experience with CRM systems and live chat tools
Nice to Have
- Experience in iGaming industry
- Understanding of payment systems and fraud prevention basics
- Experience with shift work
- Experience with online casino products and bonuses
- Experience using AI tools and automation platforms