Customer Service Representative | with 21K Signing Bonus
ISTA Personnel Solutions • Mandaluyong, Metro Manila, Philippines
Posted: April 15, 2026
Job Description
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Job Description:
- Provides customer support through different communication channels (Phone, email, chat).
- Resolve issues & accommodate customer inquiries to ensure satisfaction with products or services.
- Collaborate with colleagues and different departments to resolve complex issues
- Maintain accurate records on customer interactions, transaction, feedback, etc.
- Must have at least 6 months of BPO experience in a Voice account
- Excellent verbal and written English skills
- Ability to multitask (taking calls and responding to emails)
- Organized and keen to details
- Willing to work onsite in Shaw Blvd, Mandaluyong
- Amenable working night shifts
Additional Content
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Job Description:
- Provides customer support through different communication channels (Phone, email, chat).
- Resolve issues & accommodate customer inquiries to ensure satisfaction with products or services.
- Collaborate with colleagues and different departments to resolve complex issues
- Maintain accurate records on customer interactions, transaction, feedback, etc.
- Must have at least 6 months of BPO experience in a Voice account
- Excellent verbal and written English skills
- Ability to multitask (taking calls and responding to emails)
- Organized and keen to details
- Willing to work onsite in Shaw Blvd, Mandaluyong
- Amenable working night shifts