Arabic Speaking Player Support for Supercell Games Account - Work In Sofia
Mercier Consultancy Group • Spain • Athens, Attica, Greece
Posted: August 5, 2026
Job Description
Arabic Speaking Player Support Specialist for Supercell Games Account
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We specialize in sourcing professionals for high-growth sectors, ensuring our candidates find the most rewarding jobs in Bulgaria and beyond.
Job Overview
We are seeking a passionate gamer to fill the Arabic Speaking Player Support Specialist for Supercell Games Account position in Bulgaria. This is an exceptional opportunity to join the dynamic Gaming & Esports industry, where you will provide world-class assistance to the global player community of titles like Clash of Clans and Brawl Stars.
Key Responsibilities
- Provide high-quality technical and gameplay support to Arabic-speaking players via ticket, chat, and email systems.
- Ensure an exceptional user experience by resolving game-related inquiries and account issues within the Gaming & Esports ecosystem.
- Stay up-to-date with the latest game updates, patches, and features to provide accurate, real-time information to the Supercell community.
- Identify, troubleshoot, and escalate complex technical bugs or community trends to the relevant internal development teams.
- Maintain a professional, empathetic, and engaging tone that reflects the culture and values of the Supercell brand.
- Collaborate with international teams to share feedback and improve the overall player satisfaction rate in the Arabic market.
- Participate in ongoing training sessions to sharpen your knowledge of the Gaming & Esports industry landscape.
- Native or fluent Arabic (spoken and written).
- Valid EU passport (mandatory).
- Deep interest and passion for the Gaming & Esports industry and familiarity with Supercell titles.
- Strong problem-solving skills and the ability to thrive in a fast-paced environment.
- Excellent communication skills in English to coordinate within our international office.
- A commitment to relocating to Sofia for the Arabic Speaking Player Support Specialist for Supercell Games Account position in Bulgaria.
Additional Content
Arabic Speaking Player Support Specialist for Supercell Games Account
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We specialize in sourcing professionals for high-growth sectors, ensuring our candidates find the most rewarding jobs in Bulgaria and beyond.
Job Overview
We are seeking a passionate gamer to fill the Arabic Speaking Player Support Specialist for Supercell Games Account position in Bulgaria. This is an exceptional opportunity to join the dynamic Gaming & Esports industry, where you will provide world-class assistance to the global player community of titles like Clash of Clans and Brawl Stars.
Key Responsibilities
- Provide high-quality technical and gameplay support to Arabic-speaking players via ticket, chat, and email systems.
- Ensure an exceptional user experience by resolving game-related inquiries and account issues within the Gaming & Esports ecosystem.
- Stay up-to-date with the latest game updates, patches, and features to provide accurate, real-time information to the Supercell community.
- Identify, troubleshoot, and escalate complex technical bugs or community trends to the relevant internal development teams.
- Maintain a professional, empathetic, and engaging tone that reflects the culture and values of the Supercell brand.
- Collaborate with international teams to share feedback and improve the overall player satisfaction rate in the Arabic market.
- Participate in ongoing training sessions to sharpen your knowledge of the Gaming & Esports industry landscape.
- Native or fluent Arabic (spoken and written).
- Valid EU passport (mandatory).
- Deep interest and passion for the Gaming & Esports industry and familiarity with Supercell titles.
- Strong problem-solving skills and the ability to thrive in a fast-paced environment.
- Excellent communication skills in English to coordinate within our international office.
- A commitment to relocating to Sofia for the Arabic Speaking Player Support Specialist for Supercell Games Account position in Bulgaria.