Accounts Receivable Coordinator

JOB SUMMARY

Cresco Labs is seeking an Accounts Receivable Coordinator to join our Finance team in Chicago, IL. This position will report to the Manager, Accounts Receivable and will be responsible for collections and customer service. Responsibilities include: ensuring that customer orders placed on credit or collection hold are quickly resolved, ensuring licenses and tax certificates are current and legitimate. In addition, working with the Sales team to resolve past due balances.  The ideal candidate is a self-starter who has AR experience, is highly organized, takes initiative, is detailed-oriented, and has strong problem-solving and analytical skills.  This person must be able to work efficiently and easily adapt to changing priorities.   

CORE JOB DUTIES 

Collections: 

• Contact customers with past due balances by email or phone. 
• Respond to customer and internal business partners’ requests, including any disputes. 
• Reconcile customer balances to ensure accuracy. 
• Ensure necessary audit-related documentation is appropriately archived. 
• Regularly work with internal Sales team. 
• Update notes daily on the collection spreadsheet and save to shared drive. 
• Recommend customer accounts for 10 Day Demand Letter or Bad Debt write-off. 
• Ad-hoc reporting requests and projects, as assigned. 

**The above is not all inclusive, this person will be responsible for other job duties as needed, including but not limited to timely responses to all audit requests. 

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• Associate or bachelor’s degree in accounting, finance, or business preferred. 
• 5+ years of AR experience required with high volume of cash. 
• Experience with financial accounting and ERP systems required (Sage Intacct preferred). 
• Proficient in MS Excel (VLOOKUP, pivot tables) and MS Office. 
• Must possess strong organizational skills and be highly detail oriented. 
• Must be able to take initiative. 
• Strong problem solver. 
• Strong and clear written and verbal communication skills required. 
• Ability to work in office and/or remotely, as required. 

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

JOB SUMMARY

Cresco Labs is seeking an Accounts Receivable Coordinator to join our Finance team in Chicago, IL. This position will report to the Manager, Accounts Receivable and will be responsible for collections and customer service. Responsibilities include: ensuring that customer orders placed on credit or collection hold are quickly resolved, ensuring licenses and tax certificates are current and legitimate. In addition, working with the Sales team to resolve past due balances.  The ideal candidate is a self-starter who has AR experience, is highly organized, takes initiative, is detailed-oriented, and has strong problem-solving and analytical skills.  This person must be able to work efficiently and easily adapt to changing priorities.   

CORE JOB DUTIES 

Collections: 

• Contact customers with past due balances by email or phone. 
• Respond to customer and internal business partners’ requests, including any disputes. 
• Reconcile customer balances to ensure accuracy. 
• Ensure necessary audit-related documentation is appropriately archived. 
• Regularly work with internal Sales team. 
• Update notes daily on the collection spreadsheet and save to shared drive. 
• Recommend customer accounts for 10 Day Demand Letter or Bad Debt write-off. 
• Ad-hoc reporting requests and projects, as assigned. 

**The above is not all inclusive, this person will be responsible for other job duties as needed, including but not limited to timely responses to all audit requests. 

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• Associate or bachelor’s degree in accounting, finance, or business preferred. 
• 5+ years of AR experience required with high volume of cash. 
• Experience with financial accounting and ERP systems required (Sage Intacct preferred). 
• Proficient in MS Excel (VLOOKUP, pivot tables) and MS Office. 
• Must possess strong organizational skills and be highly detail oriented. 
• Must be able to take initiative. 
• Strong problem solver. 
• Strong and clear written and verbal communication skills required. 
• Ability to work in office and/or remotely, as required. 

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.